Role Description
This role combines instructional design expertise with training delivery skills, while also taking on broader responsibilities to consult with subject matter experts, contributing to organizational-wide initiatives, and leading internal L&D projects. The Senior Associate, Learning & Development, will also play a key role in coaching and supporting Learning Specialists, Instructional Designers, and Training Specialists to ensure consistency, quality, and innovation in learning solutions.
Instruction Design & Content Development
-
Lead the design and development of innovative learning materials, including eLearning modules, ILT, microlearning, simulations, and job aids.
-
Partner with SMEs and business leaders to translate complex concepts into learner-friendly content.
-
Ensure instructional design aligns with organizational strategy, regulatory requirements, and industry best practices.
-
Provide oversight and quality assurance for content developed by other L&D team members.
Training Delivery & Facilitation
-
Deliver virtual training sessions with excellence, adapting delivery style for diverse audiences.
-
Act as a role model for classroom management, learner engagement, and facilitation best practices.
-
Mentor other facilitators to enhance their delivery effectiveness and learner impact.
Consultation & Stakeholder Engagement
-
Serve as a consultant with SMEs, guiding the development of accurate and engaging training content.
-
Support L&D functions on organization-wide projects, ensuring that learning and adoption needs are embedded into project plans.
-
Partner with leaders across departments to align learning solutions with business objectives and change management initiatives.
Leadership of L&D Initiatives
-
Lead internal L&D projects, including the design, implementation, and evaluation of enterprise learning programs.
-
Support the development and growth of Learning Specialists, Instructional Designers, and Training Specialists through mentoring and coaching.
Evaluation & Continuous Improvement
-
Collect feedback and analyze performance data to measure program effectiveness and identify opportunities for improvement.
-
Promote a culture of continuous learning and innovation across the L&D team and the broader organization.
Qualifications
-
Bachelorβs degree in Instructional Design, Education, Organizational Development, HR, or related field.
-
4+ years of experience in L&D roles (instructional design, training facilitation, or combined roles).
-
Demonstrated experience contributing to learning initiatives and projects.
-
Strong knowledge of instructional design methodologies (ADDIE, SAM, Agile Learning, etc.).
-
Proficiency with LMS platforms and eLearning authoring tools (Articulate 360 including Storyline, SnagIt, Photoshop, Microsoft Product Suite, Camtasia, Adobe Product Suite including Captivate, etc.).
Requirements
-
Expertise in facilitation and proven ability to manage virtual classroom learning environments.
-
Exceptional communication, consultative, and stakeholder management skills.
-
Ability to mentor and support L&D colleagues in both content development and facilitation.
-
Strong project management skills with the ability to balance multiple priorities and meet deadlines.
-
Demonstrated experience with a portfolio showcasing learning solutions that highlight instructional design principles, creativity, and technical proficiency across multiple modalities.
Benefits
-
Progressive opportunities for professional growth.
-
Supportive and diverse culture.
-
Innovative workplace fostering camaraderie and teamwork.
-
Work-life balance.
Company Description
We welcome your interest in being a part of our firm. We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community. We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals.