Role Description
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Create and maintain student files in accordance with state laws and regulations
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Track receipt of student records and follow up with prior schools to obtain any missing documents
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Receive incoming student records and add to student files
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Receive requests for records for withdrawn students and prepare and send student files
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Upon receipt of records, enter any needed student information into the Student Information System (SIS)
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Act as point of contact for all requests for student information from schools and county agencies, and collaborate with administrative team to prepare any information needed to respond to such requests
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Ensure completion of withdraw forms
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Process student withdraws daily in the school Student Information System (SIS)
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Track new enrollment approvals and inform school stakeholders of student start dates
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Establish and maintain a positive rapport with students, parents, staff, school administration, and other stakeholders
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Maintain confidentiality concerning all student information and any professional matters
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Utilize effective time management
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Answer phones and assist in all aspects of maintaining a professional office, including but not limited to fielding and directing incoming calls, filing, copying, faxing, etc.
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Perform other duties as assigned
Qualifications
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Bachelorβs Degree or equivalent preferred
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Previous outstanding school-related customer service experience required
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Minimum of one year data entry, records management, or equivalent experience required
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Minimum of one year of school admissions or retention experience preferred
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Excellent oral and written communication skills
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Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications
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Ability to work well under pressure as well as effectively prioritize and execute tasks to meet deadlines consistently
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Understanding of and ability to manage confidential information
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Ability to travel and possess own reliable transportation
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Ability to work flexible hours that may include some evenings and weekends
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Ability to work with a distributed workforce and clientele
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Ability to pass state and federal background checks
Benefits
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Life benefits β time & peace of mind
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Paid time off
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Retirement contributions
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Optional Basic Life and AD&D insurance
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Voluntary life insurance (employee, spouse, child)
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Discounted childcare at Early Learning Academies locations
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Health benefits β stay well & thrive
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Medical, dental, and vision insurance
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Employee Assistance Program
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Voluntary short-term disability insurance
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Voluntary long-term disability insurance
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Career benefits β keep growing
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Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals
Company Description
ACCEL Schools transforms education and brings new opportunities to students and families of all backgrounds. We partner with communities across the country to create safe and supportive learning environments where all students can grow socially and academically. At ACCEL Schools, students benefit from a comprehensive set of proven educational practices personalized to their unique needs.