[Hiring] Sales Training Specialist @(ISSA) International Sports Sciences Association

Role Description

As the Sales Training Specialist, they will assist in the design, development, and delivery of comprehensive training programs for our Inside Sales team. The ideal candidate will be passionate about sales enablement, possess excellent instructional design skills, and be capable of creating engaging content that drives performance and achieves business objectives. This role requires a blend of sales acumen, educational expertise, and strong communication skills.

Key Responsibilities

• Training Design and Development:
  • Assist the Training Manager in designing and developing effective, engaging, and scalable training materials, including presentations, participant guides, job aids, e-learning modules, and assessments.
  • Work closely with Training Manager, Sales Leadership, Product Marketing, and Subject Matter Experts (SMEs) to identify training needs and ensure content accuracy and relevance.
  • Incorporate adult learning principles and modern training methodologies into all programs.
  • Assist in maintaining and updating existing training content to reflect changes in products, services, market conditions, and sales processes with guidance from the Training Manager.
• Training Delivery:
  • Facilitate engaging and interactive training sessions for new hires (onboarding) and existing sales professionals (ongoing development), utilizing various delivery methods (in-person, virtual, blended).
  • Conduct role-playing exercises, simulations, and real-world scenarios to ensure practical application of skills.
  • Coach and mentor sales professionals on best practices, product knowledge, sales methodologies, and company culture.
• Program Management and Evaluation:
  • Manage the end-to-end training lifecycle, including scheduling, logistics, and communication.
  • Provide regular reports and insights on training effectiveness to Sales Leadership.
  • Continuously evaluate and improve training programs based on feedback, performance data, and evolving business needs.

How You’ll Succeed:

• Results-Oriented: Focused on driving measurable improvements in sales performance.
• Interpersonal Savvy: Builds rapport and establishes effective working relationships.
• Action-Oriented: Takes initiative and drives projects to completion.
• Continuous Learning: Stays current with sales trends and training technology.
• Drives Engagement: Creates a positive and motivating learning environment.

Qualifications

• Bachelor’s degree in Business, Education, Communications, or a related field OR equivalent of work experience.
• 2+ years of experience in sales training, corporate training, or sales enablement.
• Proven experience in designing and delivering training content using various modalities (ILT, VILT, e-learning).
• Strong understanding of sales processes, methodologies (e.g., Challenger, SPIN, Solution Selling), and best practices.
• Excellent facilitation, presentation, and public speaking skills.
• Exceptional written and verbal communication skills.
• Proficiency with Learning Management Systems (LMS) and e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).

Preferred Qualifications

• Experience in the Fitness Industry, Phone Sales, Call Center environment sector.
• Certification in a recognized sales methodology or instructional design (e.g., ATD, CPLP).
• Experience utilizing CRM systems (e.g., Salesforce, HubSpot) for tracking training effectiveness.

Benefits

• Free Certifications: Access to courses and certifications at no expense, with exclusive discounts on leading products in the fitness industry.
• Health & Wellness Reimbursement: Submit fitness and wellness purchases for reimbursement up to $50/month.
• Work-Life Synergy: 3 weeks of PTO each year, plus 9 paid national holidays and 1 floating holiday.
• Parental Time Off: Up to 12 weeks of paid leave for birthing parents and up to 6 weeks for other parents.
• Medical, Dental, and Vision Insurance: Two medical insurance plans with HSA and FSA options, plus dental and vision coverage.
• Team Building: Monthly virtual team activities and events to connect and support one another.
• Growth Opportunities: Leadership training, coaching/mentoring, and cross-functional collaboration.
• Tools To Do The Job: Tools and equipment provided before the start date, plus a monthly work-from-home allowance.
• 100% Remote Work: All roles can be performed from home with a camera-friendly culture for meetings.
• 401(k) Company Match: 100% company-paid life/AD&D insurance and short-term disability.