[Hiring] Revenue Cycle Trainer @CommonSpirit Health

Role Description

The Epic Trainer will design, develop, and maintain system training materials and methods for end users in order to drive value across Revenue Cycle. Responsibilities include:

• Administer training sessions, including attendance proficiency assessment and class evaluation at the end of each session for Epic.
• Collaborate with Epic teams to ensure that training materials are developed and maintained to support project timelines.
• Achieve an in-depth understanding of the application policies and workflows.
• Achieve an in-depth understanding of operational workflow.
• Understand and translate the functionality of the application configuration and workflow into training sessions.
• Develop and implement credentialed training programs and materials to support end users.
• Identify and implement opportunities for process improvement in support of training initiatives.
• Develop and maintain the master training environment.
• Leverage available reporting and analytics to determine opportunities.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Business Administration, Accounting, Finance, Healthcare or related field required.
• Three or more years extensive experience in managing system training, user access and credentialing.
• High level of technical understanding and proficiency in host system functionality, integration, and education.
• Must be a strategic thinker and insightful decision-maker with ability to analyze and solve problems.
• Demonstrated leadership skills including the ability to direct changes to existing routines or practices to meet changing organizational needs.
• Excellent written, oral, and interpersonal communication skills to educate and interact with all levels of healthcare professionals.

Requirements

• Existing certification in hospital and physician billing required for Epic.