[Hiring] Retail Education Specialist @Oribe Hair Care

Role Description

The Retail Education Specialist (Field-Based) is responsible for the successful delivery of the Oribe education and events programme across the retail channel in the UK & Ireland. This role will inspire and educate in-store retail teams, driving brand awareness, sales performance, and new business opportunities while ensuring a consistent and premium brand experience across all retail locations.

This is a field-based role requiring regular travel across the UK & Ireland, including store visits, retailer meetings, education sessions, merchandising support, and event activity.

The role also supports the day-to-day management of retail accounts, including:

• Merchandising
• Planogram compliance
• Product launches
• Stock monitoring

Key Responsibilities

• Partner with the National Account Manager (Retail & E-commerce) and the Oribe Education Manager to implement education plans across retail accounts, supporting sales growth, brand distribution, and new business objectives.
• Deliver engaging Oribe product knowledge and education sessions through:
  • In-store training
  • Retailer head office presentations
  • Digital learning sessions
• Ensure all merchandising and in-store displays align with agreed planograms and brand standards.
• Monitor stock levels, restock where required, and communicate stock shortages or outages to the Oribe National Account Manager.
• Maintain accurate visual records of merchandising standards, including store and shelf imagery within central team folders.
• Support retail events and promotional activity, including:
  • Assisting with event planning and execution
  • Providing customer engagement and hands-on support during events
  • Representing the brand professionally at all times
• Complete all required administration, reporting, and feedback in a timely and accurate manner.
• Support occasional evening and weekend events where required.

Qualifications

• Minimum 3 years’ experience within FMCG, luxury beauty, or haircare retail environments.
• Good understanding of the retail and professional haircare industry; hairdressing experience is advantageous.
• Experience delivering education programmes, in-store training, and retail events within a retail environment.
• Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across internal teams and retail partners.
• Good technical and product knowledge of haircare products, ideally within the luxury sector, alongside awareness of market trends and brand positioning.
• Highly organised and adaptable, with the ability to manage schedules, prioritise store visits, and respond quickly to changing business needs in a field-based role.
• Competent in Microsoft Office applications, particularly Excel.
• Flexibility to travel extensively across the UK & Ireland, including occasional overnight stays and weekend work where required.

Benefits

• A friendly and flexible work environment with competitive salaries.
• Benefits package, ongoing development, and the opportunity to enhance your skills and deliver tangible results.
• Your voice will be heard; your opinion really counts.
• We value and reward entrepreneurial thinking and innovation.