[Hiring] Regional Training Manager @Fox Restaurant Concepts

Role Description

The Regional Training Manager plays an important role in Flower Child by welcoming new managers and assisting with their growth and development. To be a successful Regional Training Manager (RTM), you must be people focused, professional and hospitable to our guests and employees. The training experience is all-encompassing and continually evolving with our growth. You must champion our training programs by leading by example, modeling our standards and living our values.

• Oversee MIT Training including, but not limited to: Onboarding, Orientation, Training Schedules, Compliance, Weekly Feedback, Progress Reporting, Certification, ongoing training and follow up.
• Train, support and develop systems in our restaurants as they relate to: ATS/Onboarding, Inventory/Cost of Goods, To Go Sales, P&L/Finance, etc.
• Coaching and development for Managers as it relates to: Leadership training, One on One’s, Performance Evaluations, etc.
• Proactively organize, maintain and report on active training initiatives and programs.
• Ensure appropriate tracking & reporting tools are in place to determine program effectiveness.
• Support the Hourly Training Manager with tasks including, but not limited to: Hourly onboarding, orientation, training, Train the Trainer classes, etc.
• Coordinate training calendars, scheduling and travel for all new Managers.
• Assist with orientations, training, and certifications for all new Managers.
• Provide support and communication for all new Managers throughout training and beyond (weekly feedback forms, etc.).
• Track and ensure all compliance training is completed and up to date (new and existing Managers).
• Create, maintain, and improve training materials (Hourly, Manager, Menu Rollout, etc.) coordinating with Table 43.
• Schedule, execute, and present FRC University sessions.
• Coordinate, track, and follow up on all Journey to Success sessions and participant/mentors.
• Offer support to NROs, specifically after opening day.
• Offer assistance to Operations Leadership for misc. “as needed” initiatives (Culture of Hospitality, Manager development, etc.) and regularly visit the restaurants and spend time as needed with the teams.

Qualifications

• General Manager or Executive Chef experience required
• 4+ years experience in high-volume restaurant environment required
• Ability to effectively organize and multi-task to ensure workload is maintained
• Maintain confidentiality of proprietary materials and information
• Develop and maintain positive and productive working relationships with other employees and departments
• Partner with and assist others to promote an environment of teamwork and achieve common goals
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality
• Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment
• Intermediate level of skill with Microsoft Word, Excel, and Powerpoint
• Open to remote applicants

Benefits

• Competitive salary and bonus opportunity
• Health Benefits within 30 Days; Medical, Dental & Vision
• Retirement savings program (with company match)
• Tuition reimbursement
• Collaborative work environment with opportunity to grow
• Paid Time Off
• Dining Discount of 50% off at all Fox Restaurant Concepts