Role Description
Responsible for the successful placement of international high school exchange students with volunteer host families throughout a designated region. Your responsibilities will include leading a team of Local Coordinators (independent contractors), volunteer host families, and schools. A demonstrated ability to produce results, stay organized, and inspire others will help you to build strong connections with your Local Coordinators and your colleagues. You will support and motivate your team to achieve annual goals and ensure proper community outreach. You will constantly be working towards individual and team goals as you look to grow your presence within your regionโs schools and communities.
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Lead and motivate Local Coordinators to make timely, high-quality placements and meet target placements within the assigned region.
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Coordinate Local Coordinators and their schools when needed regarding student registration or enrollment.
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Distribute student profiles to Local Coordinators as needed.
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Train Local Coordinators to become as self-sufficient as possible using the resources provided to them.
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Meet and/or exceed assigned target for student placements within established deadlines.
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Use the resources provided to guide strategy for Local Coordinators in recruiting host families and guide LCs through creative outreach and marketing.
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Oversee student and host family matching process in a designated region.
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Ensure Local Coordinators have the necessary marketing materials.
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Maintain and develop new high school relationships.
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Provide Local Coordinators with host family recruitment tools, resources, and ongoing support and guidance through placements of students.
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In collaboration with the Program Support Specialist, co-manage, lead, guide, mentor, and coach the Local Coordinators of the region.
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Work closely with the Program Support Specialist to ensure all requirements and paperwork are compliant for placements.
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Collaborate with the Training Manager to ensure Local Coordinators are fully trained and communicate areas of need as they arise.
Qualifications
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Proven experience leading, mentoring, or managing teamsโespecially in education, youth programs, or nonprofit settings.
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Strong organizational skills and the ability to manage multiple deadlines and priorities effectively.
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Excellent communication and interpersonal skills, with the ability to build trust and motivate diverse stakeholders.
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A collaborative and adaptable mindset, with a focus on problem-solving and results.
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Experience with outreach, community engagement, or marketing strategies, especially for volunteer recruitment.
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Familiarity with U.S. high school systems and/or international student exchange programs (preferred but not required).
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Confidence using digital tools and platforms for communication, tracking, and training.
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A passion for intercultural exchange and a deep commitment to youth development and global citizenship.
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Ability and willingness to travel within the assigned region as needed.
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Bachelor's degree or equivalent experience.
Benefits
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Paid time off and Parental leave
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Gym Reimbursement Program
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Employee Assistance Program
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Short-term & Long-term Disability
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6 floating Fridays (based on our eligibility rules)
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CIEE Study Abroad Program discounts
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403(b) Retirement Plan with employer contribution
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Insurance Coverage (life, travel, medical, dental, and vision)
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Flexible Spending Accounts/Health Savings Account (medical and dependent)
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Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)