[Hiring] Regional Manager, Program Training @Covenant House International

Role Description

The Regional Manager, Program Training (Latin America) will lead the design and facilitation of training for Covenant House sites and partners in the Latin America region on the use of human trafficking and screening tools, as well as Covenant House’s Program Model critical content. You will:

• Conduct work in close coordination with Covenant House International’s Program Department and Covenant House New Jersey, research partners, and external stakeholders.
• Contribute to the cultural adaptation and testing of tools and protocols.
• Develop and deliver training curricula for both specialized and non-specialized service providers.
• Strengthen local capacity through Training of Trainers initiatives, technical assistance, and ongoing support.
• Help ensure organizations serving children and youth can effectively identify, refer, and respond to cases of human trafficking using evidence-based, culturally relevant practices.
• Support staff training to build capacity to effectively engage in transformational relationships with youth.
• Improve practice, quality, and service delivery policy.
• Provide coaching and contribute to quality assurance efforts to embed trauma-informed care, youth engagement, and transformational relationships throughout service delivery.
• Work closely with the Program and Research, Evaluation and Learning teams at local sites and CHI.
• Build new and enhance existing trainings in key programmatic areas.
• Facilitate trainings and workshops, develop train-the-trainer curricula and plans, and evaluate the effectiveness of training programs and resources.

Qualifications

• Mission driven orientation with exceptional partnership and collaboration skills.
• Bilingual/bicultural: Spanish-English.
• Highly developed communication skills, both verbal and written.
• Exceptional project management, organizational, and interpersonal skills.
• Strong technical skills required; experience with MS365, SharePoint, and Google Suite.
• Ability to work both independently and collaboratively.

Requirements

• Bachelor’s degree in social work, public health, nonprofit administration, or a related field.
• 5 or more years of demonstrated experience developing and delivering in-person training content and related resource packages for groups in the social, non-profit sector.
• 5 or more years of program leadership experience in social service administration, preferably in youth homeless services and/or services to survivors of human trafficking.
• Experience working and living in the Latin America region with a strong understanding of social, political, cultural, and economic context.
• Experience working in a multi-cultural environment and with people from a variety of backgrounds.

Benefits

• Salary will be commensurate with experience and contingent upon location.
• You will be required to travel for this position, up to 40%.
• Ability to travel once per year to New York City in early October for our annual in-person traditions.

Company Description

Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation since 1972. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, and forge new pathways to independence.

• We operate across Covenant House sites in 34 cities in the US, Canada, Mexico, Guatemala, and Honduras.
• Since 2022, we have partnered with the State Department to prevent, protect, and pursue trafficking and exploitation crimes in Latin America.