[Hiring] Referral Trainer @Ardent Health

Role Description

Join our team as a remote, day shift, full-time, Referral Trainer.

The Referral Trainer ensures a world-class patient experience by:

• Designing and facilitating technical (EPIC) and soft-skill training for adult learners.
• Retaining talent through a positive onboarding, training, and transition experience.
• Forming strong relationships and collaborating with Operations and other Support departments to develop and deliver recurrent education to Schedulers.
• Applying adult learning principles and practices to continually improve curriculum and develop value-add continuing education.
• Developing industry-standard facilitator-led and web-based curriculum to enable the best patient experience.
• Having a positive cultural impact through engineering organizational learning within the contact center.

Qualifications

• Associate degree.
• 2+ years of healthcare work experience, hospital patient accounting experience, including clinical software.
• Required Epic training certification.
• Strong computer skills, Word, Excel, and healthcare financial software.

• Preferred Job Requirements: Bachelor’s degree.

Benefits

• Career growth opportunities.
• Tuition assistance.
• Resources that support wellness, education, and financial well-being.
• Paid time off.
• Comprehensive health benefits.
• Supportive, inclusive culture where you are valued and cared for.

Company Description

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through:

• 30 acute care hospitals.
• 24,000+ team members.
• More than 280 sites of care.
• Over 1,800 affiliated providers across six states.