[Hiring] Professional Learning Manager @Zearn

Role Description

The purpose of the Professional Learning Manager, State Support role at Zearn is to ensure that our most experienced facilitators don't just deliver content, but master the art of contextual responsiveness. In this role, you own the advanced coaching and state-level execution for facilitators who have moved beyond onboarding. You are the bridge between foundational standards and the nuanced, high-stakes needs of our state partners, ensuring every session feels localized and impactful. This is achieved by:

• Driving advanced coaching and performance ownership to move facilitators from "ready" to "expert."
• Managing a cohort of facilitators.
• Assuming full coaching ownership for facilitators who have successfully transitioned from the onboarding phase.
• Conducting intake observation cycles for transitioning team members within the first 60 days to establish clear, advanced development priorities.
• Running structured coaching cycles aligned to our Criteria for Success, focusing on high-level facilitation moves.
• Identifying and analyzing performance patterns among experienced facilitators to proactively adjust coaching focus.
• Strengthening systems for preparation and state-specific mastery to ensure Zearn’s mission resonates in every unique context.
• Reinforcing consistent preparation routines while empowering facilitators to adapt messaging for state-specific needs.
• Coaching facilitators on advanced skills like off-script flexibility, adaptive questioning, and framing "big ideas."
• Experimenting with approved state-specific messaging adjustments and providing feedback to PD Content on how they land in live sessions.
• Leading high stakes sessions within key partnerships, exemplifying preparation and reflection routines and executing with excellence in high-visibility scenarios.
• Synthesizing data and insights to provide a clear picture of state-level execution and quality.
• Reviewing observation data and educator feedback through a state-level lens to identify recurring patterns.
• Ensuring facilitators consistently surface insights aligned to organizational priorities.
• Surfacing state-level trends and execution insights to inform content refinements.
• Coordinating with the Director of Professional Learning to ensure facilitator readiness for high-stakes or high-visibility engagements.
• Translating readiness evidence into actionable, long-term development plans that ensure sustained quality.

Qualifications

• 7+ years of experience in education or professional learning, with at least 2 to 3 years specifically in a coaching or people-development role.
• Experience managing or supporting large-scale implementations, such as state-level or large district contracts.
• A track record of using observation rubrics or "Criteria for Success" to drive measurable growth in others.
• High proficiency in synthesizing qualitative observation data into clear, actionable reports for leadership.
• BA/BS in Education, Math, or a related field.

Requirements

• Master Coach: You have a "third eye" for facilitation. You can spot the subtle difference between a good session and a great one, and you know how to coach others to find that extra 10% of impact.
• Strategic Synthesizer: You don't just see individual data points; you see the story the data is telling about a state or a portfolio.
• Adaptive Communicator: You can navigate high-stakes environments with ease, whether you are supporting a complex partner engagement or giving tough feedback to a tenured peer.
• Systems Thinker: You understand how the transition from onboarding to state support fits into the larger Facilitator Development system and can manage that handoff seamlessly.

Benefits

• The compensation range for this role is $90,000 - $105,000 per year.
• We offer a competitive benefits package, including comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, and a generous PTO policy.
• We also offer a collegial and passionate culture and the potential to positively impact the lives of millions of children.

Location

This role is remote and can be performed in any of the following states: CA, FL, IL, LA, MA, NC, NJ, NY, OH, OR, PA, TX, SC, WA, WI.

Travel

This role requires up to 90% travel weekly, year round, to facilitate in-person professional development sessions. You will also travel to an annual team building meeting each year.

To Apply

Apply here .

Zearn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.