[Hiring] Product Educator @Murj

Role Description

Murj strives to deliver best-in-class product-training, further establishing Murj as an authoritative source, industry education leader, and supportive partner. We are seeking a Product Educator who has direct experience in working with AI-enabled solutions to join our fast-growing SaaS company. The Product Education team operates with a dynamic and innovative approach, fostering cross-functional collaboration and organizational agility. This role is a key part of empowering users (Murj employees and customers) to utilize Murj’s product and its expansive feature set to the fullest potential.

What You’ll Do

• Assist users with Product Education deliverables.
• Manage product release education needs, including:
  • Collaborate with cross-functional Product and Engineering stakeholders.
  • Draft release education deliverables.
  • Approach sensitive release timelines with agility.
  • Contribute to Murj’s publication cycle, including deliverable review and feedback.
  • Address high-priority requests from cross-functional partners.
  • Curate modern integrated learning ecosystem deliverables utilizing established best practices, efficiencies, approved content curation tools, and AI.

Qualifications

• Ability to operate in a fast-paced software environment.
• Values collaboration, teamwork, and constructive feedback.
• Agile problem-solver skilled at reorienting priorities with shifting priorities and customer needs.
• Aptitude for learning new software applications and utilizing AI.
• Professional manner in dealing with a large customer base.
• Maintains strong attention to detail.
• Can independently and professionally manage project requirements.
• Excellent written and verbal communication skills.

Requirements

• Bachelor’s degree required or equivalent experience in writing, education, or related fields.
• Experience curating customer learning deliverables.
• Experience working in a SaaS or healthcare technology environment.

Nice To Haves

• Learning management system experience.
• Experience curating deliverables such as images, videos, simulations, and training courses.
• Proficiency in project management tools and software.
• Proficiency with Adobe creative suite products.
• Deep understanding of the cardiac implantable electronic device space or other cardiovascular verticals.
• Deep understanding of the Murj platform and underlying data structures.

What Success Looks Like (First 90 Days)

• Independently assisting users with Product Education deliverables.
• A strong understanding of the Murj platform and its expansive feature set.
• Stewards product release cycles by leveraging project management tools and driving cross-functional alignment.
• Core contributor to Murj’s publication cycle, including drafting, reviewing, and providing feedback on deliverables.

Location and Schedule

This position offers a remote-friendly setup. Candidates must be available during core hours (8:00 a.m. to 5:00 p.m. local time) to serve our internal teams and clinical partners. Occasional evening hours—generally starting around 10:00 p.m. ET—will also be necessary to assist with evening product releases.

Travel Expectations

1-10%: Minimal to no travel; maybe a few meetings or events.