[Hiring] Principal Trainer @HEALTH CHOICE NETWORK

Role Description

We are seeking an experienced Epic Cadence Principal Trainer to support training and education initiatives related to Epic Cadence scheduling workflows and best practices. This role will be responsible for designing, developing, and delivering engaging learning experiences that support end-user adoption and workflow optimization.

• Develop and deliver Epic Cadence training programs for end users
• Create and maintain training materials, tip sheets, and workflow documentation
• Translate complex scheduling workflows into easy-to-understand training content
• Partner with operational and IT teams to support workflow optimization and user adoption
• Support go-live, optimization, and ongoing training initiatives

Qualifications

• Bachelor’s degree and two (2) years of relevant experience in healthcare, IT, education, or training; or equivalent combination of education and experience
• Epic Cadence Certification required
• Strong understanding of patient scheduling workflows and Cadence functionality
• Excellent presentation, communication, and organizational skills
• Ability to document workflows and develop effective end-user training materials

Requirements

• Prior experience supporting Epic Cadence implementations or optimization projects
• Experience in healthcare scheduling, patient access, or ambulatory operations
• Exposure to additional Epic applications or integrated third-party systems
• Experience developing e-learning or self-paced training content

Benefits

• 100% Remote Work – Work from anywhere in the U.S.
• 100% Employer-Paid Medical Insurance
• Annual $1,500 HSA Contribution
• Generous Paid Time Off (PTO)
• 403(b) Retirement Plan with Employer Contribution
• Professional Development & Education Assistance
• Mission-driven culture focused on community health