[Hiring] Part-Time Centre Manager @Write Edge

Role Description

Write Edge is a Singapore-based English and Writing enrichment centre supporting Primary and Secondary students in developing strong language and writing skills. As we expand into Hong Kong, we are looking for a responsible and dependable Part-Time Centre Manager to support our day-to-day operations and parent communication. This role is ideal for someone who enjoys working with people, is organised and proactive, and would like to grow alongside an education company in its expansion phase.

You will work closely with the management and teaching team to ensure smooth operations, strong parent support, and a positive experience for students attending our classes and workshops.

Key Responsibilities

• Operations & Class Support
  • Support the coordination of classes, schedules, and relief arrangements
  • Assist with day-to-day administrative and operational matters
  • Support workshop and class preparation
  • Ensure smooth running of online classes and activities
  • Assist in onboarding students and addressing operational enquiries
• Parent & Customer Support
  • Respond to parent enquiries via WhatsApp, email, and phone calls
  • Follow up with leads and workshop enquiries promptly
  • Build positive rapport with parents and students
  • Provide clear and professional communication regarding programmes and classes
• Student Enrolment & Growth
  • Support enrolment follow-ups and confirmations
  • Work with the team to improve parent experience and student retention
  • Assist in outreach and workshop coordination initiatives
• Team & Process Support
  • Coordinate with teachers and the management team when necessary
  • Identify operational gaps and suggest improvements
  • Support ad-hoc projects related to customer experience and operations

Requirements

• Experience as a Centre Manager in an education industry
• Is organised, responsible, and able to multitask
• Communicates confidently and professionally in English
• Is comfortable using Google Workspace, Zoom, WhatsApp, and basic technology tools
• Is proactive, resourceful, and willing to learn
• Works well independently while remaining a strong team player
• Has strong interpersonal and customer service skills

Job Details

• Remote position
• Flexible working hours
• HKD 90/hr