[Hiring] Online Software Development Academic Support Specialist @ECPI University

Role Description

This is a Remote position. This is a Part-time opportunity. Evening and weekend availability required.

The Academic Support Specialist provides academic instructional support services to students in our Online Software Development, Coding, and Programming courses.

Responsibilities:

• Working 1-to-1 with students to help them develop their academic skills and assist them through coursework
• Engaging with tutoring strategies such as active listening, note-taking, asking questions, and providing encouragement to students
• Supporting students with study skills such as reading, note-taking, organization, and time management through coaching, tutoring, and mentoring
• Troubleshooting to provide academic technology support
• Performing outreach to students needing additional support in their academic coursework
• Developing and gathering additional resources through the mediums of videos, documents, articles, or websites to further support student learning
• Documenting session notes in a learning management system
• Supporting faculty and providing feedback on curriculum updates

Qualifications

• Bachelor’s degree in Computer Science-related program from a regionally accredited institution.
• 1-2 years relevant work experience within the past 5 years required

Requirements

• Proficiency in Key Languages: Python, Java, C++, C#, JavaScript, SQL, HTML/CSS basics
• Proficiency in core CS concepts such as Data structures (arrays, lists, stacks, queues), Algorithms (sorting, searching, recursion), Object-Oriented Programming (OOP), and Basic database management (SQL)
• Experience with Software Development Tools such as Git/GitHub (version control basics), Visual Studio
• Experience with Debugging tools and strategies
• Ability to walk students through labs, code exercises, and projects — not just theory
• Ability to quickly build connections with students using strong interpersonal skills (including approachability and empathy)
• Experience in a student-centric and hands-on learning environment
• Ability to work in a 5-week accelerated course environment
• Ability to self-manage and work independently in a remote environment
• Ability to prioritize multiple, competing tasks and meet deadlines in a fast-paced environment
• Excellent interpersonal skills, verbal and written communication skills
• The highest levels of integrity at all times
• Strong listening skills and ability to see multiple perspectives

Technical Requirements

• Reliable high-speed internet required

Benefits

• Competitive compensation
• Retirement plan
• Health Advocate
• Some industry certifications
• Employee Assistance Program (EAP)
• Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance)
• iPad/Computer Purchase Program
• Employee Referral Program

Company Description

ECPI University is proud to be an Equal Opportunity Employer.