Role Description
Reporting to the Syneos Health National Business Director, the Oncology Training Manager is responsible for the successful development, delivery and management of customized training programs for the client. The Oncology Training Manager implements training objectives, expectations, program development and execution. The Oncology Training Manager's primary objective is to ensure successful training and ongoing skill development of the Oncology Account Managers.
Qualifications
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Bachelor's Degree from an accredited institution required
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5+ years' experience in Commercial Biotech/Pharma
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Minimum 2 years field training experience
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Experience in Oncology and Hematology (required); Multiple Myeloma knowledge preferred but not required
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Experience with creating training content and curriculum development
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Experience with delivering and facilitating disease & product training
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Product Launch experience required
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Proven ability to diagnose developmental needs of individuals/team and implement effective strategies
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Proficient in Microsoft Office Suite (PowerPoint, Outlook, Word, Excel)
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Skilled in use of Virtual Platforms (ZOOM, WebEx, MS Teams, Skype)
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Understanding of compliance & privacy laws
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Demonstrated teamwork & project management skills
Requirements
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Support Marketing, Field Sales and Field Sales Management Teams by leading efforts around ongoing training content for new hire training, national sales meetings, POA meetings, manager meetings, and other training initiatives
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Interface with Client Training, Marketing and cross functional teams to help identify, build, and deliver relevant training to Field Sales Teams
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Conduct ongoing training needs analyses
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Create and maintain a workable Training Plan to determine the goals, strategies, and tactics to be implemented to achieve client satisfaction
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Develop training concepts and associated objectives, descriptions, and sequencing for all training efforts
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Work with SLD team, Marketing, Field Sales Leadership and Field Sales Management to determine specific metrics and measurements to assess the success of training activities
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Design and develop content for all forms of training delivery & work with the content developer/vendor as appropriate
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Nurture the training concepts throughout their evolution to ensure alignment with the strategic intent of the overall brand objectives
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Engage with designated Field Sales Team and Client HQ Member throughout the entirety of development process
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Oversee live training logistical and preparation support, including scheduling assistance, printing guides, and facilities requirements
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Conduct leader or facilitator training for all developed content and provide support for delivery as requested
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Manage live training intellectual property and leverage existing assets appropriately to improve project efficiency
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Deliver all training programs, including new-hire training, advanced training, NSMs, and POAs, both live and virtual training
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Manage classroom environment in a manner that allows representatives to meet learning objectives
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Instruct representatives during training classes and in evening sessions
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Evaluate the competency levels of training class participants and provide timely evaluations and feedback
Benefits
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Competitive compensation package
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Health benefits to include Medical, Dental and Vision
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Company match 401k
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Flexible paid time off (PTO) and sick time