Role Description
As Daymark's Oncology Educator, Learning & Development, you will support the design, delivery, and continuous improvement of training across the organization, with a particular focus on our Care Team members: Registered Nurses, Nurse Practitioners, LCSWs, and Community Health Navigators. Reporting to the VP of Oncology Nursing and working closely with the Manager, Learning & Development, you'll bring clinical credibility and hands-on care experience to our training programs, helping ensure that what we teach reflects how care actually happens at the bedside β or in the home. This is a great role for an experienced nurse trainer while staying close to clinical practice, oncology, and value-based care.
What You'll Do
-
Onboarding & New Market Launches:
-
Facilitate onboarding for new hires, with particular ownership of hands-on and shadow-based training for Care Team roles.
-
Support new hires during their ramp-up period, answering clinical and workflow questions and flagging gaps in training materials.
-
Prepare and deliver training materials for new cohorts of Care Team members as Daymark launches in new markets.
-
Travel to new markets as needed to support in-person training and go-live readiness.
-
Gather feedback from new hires and managers to help refine onboarding content and pacing.
-
Capture learnings from each market launch and incorporate them into future onboarding and training playbooks.
-
Clinical Education & Continuing Education:
-
Partner with the Manager, L&D and with leadership to build and maintain well-organized, scalable training content that reflects current oncology, palliative, and value-based care standards.
-
Help track completion of required training and certifications for RNs, NPs, LCSWs, and Community Health Navigators.
-
Bring frontline clinical experience to the design of training materials, helping translate clinical guidelines and protocols into clear, practical training content.
-
Monitor emerging clinical guidelines and licensure requirements relevant to Care Team roles, and flag updates that should be incorporated into training.
-
Quality Monitoring & Continuous Improvement:
-
Review Care Team documentation and workflows against Daymark's clinical quality measures, identifying adherence gaps or trends and developing targeted training content to address them.
-
Follow up with Care Team Managers on quality findings, coaching them on corrective actions and reinforcing best practices.
-
Support the Manager, L&D in evaluating training effectiveness, using feedback and performance data to identify areas for improvement.
-
Collaborate with Clinical Operations, Market Operations, and People teams to ensure training stays aligned with clinical workflows and organizational priorities.
Qualifications
-
Registered Nurse (RN) licensure required.
-
Hands-on clinical experience in oncology and/or palliative care is required.
-
ONS certification preferred.
-
Some experience (formal or informal) with precepting, mentoring, onboarding new staff, or leading in-service training.
-
Enthusiasm for growing into a full-time learning & development career.
-
Comfortable explaining clinical concepts and workflows clearly to a range of audiences, both in person and virtually.
-
Able to manage training logistics, documentation, and compliance tracking accurately and consistently.
-
Comfortable working in a fast-paced startup environment where processes are still being built.
-
Able to travel up to 25% of the time to support training and go-live readiness in new markets.
-
Willing to train on and jump into virtual care staffing as needed to support the Care Team.
-
Passionate about improving the experience of people navigating a cancer diagnosis.
Additional Information
-
The expected compensation for this role is $100,000 to $120,000 annually, depending on location & experience.
-
This role is fully remote but will require up to 25% travel.