[Hiring] National Product Trainer @Abbott

Role Description

This position works out of our Austin, TX location within the Electrophysiology division. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You’ll Work On:

• Responsible for designing, implementing, and executing electrophysiology educational programs for Abbott EP field representatives, employees, and customers.
• Develops, implements, and executes new employee and continuing education for Abbott employees on specific Therapy product technologies and sales best practices.
• Develops, implements, and executes curricula and training content to the field through multiple channels to build field competence in clinical competence, technical knowledge, customer understanding, resource utilization, and selling ability.
• Executes continuing education for physicians, fellows, and customers through customized education programs in the Austin facility and periodically at national programs.
• Develops metrics to assess the effectiveness of educational programs and implements changes as needed.
• Engages field organization through periodic visits to understand the current selling, competitive, clinical, and healthcare environment.
• Oversees the process to ensure training materials and delivery strategies are updated and relevant.
• Ensures comprehensive course materials are maintained online.
• Maintains an in-depth knowledge of electrophysiology products, therapies, customers, and business objectives.
• Maintains an organized and properly equipped education amphitheater and adjoining “hands-on” rooms.
• Resolves issues and meets project deadlines.
• Complies with U.S. Food and Drug Administration (FDA) regulations and company policies.

Qualifications

• Bachelor’s degree required.
• 2+ years training experience in a specific Therapy area or equivalent sales and/or marketing experience.
• Knowledge of electrophysiology medical devices.
• Ability to apply fundamental concepts and practices to conduct needs assessment and design training programs.
• Understanding and expertise in the technical aspects and application of current and new products in Therapy area.
• Affinity for educating others.
• Demonstrated ability to simplify and explain complex topics effectively.
• Excellent computer and software skills (experience with Microsoft Office or Adobe Creative Cloud required).
• Excellent presentation and interpersonal skills.
• Excellent technical aptitude.
• Ingenuity and willingness to develop creative solutions to complex problems.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Strong verbal and written communications skills.
• Multitasks, prioritizes and meets deadlines in a timely manner.
• Strong organizational and follow-up skills, as well as attention to detail.
• Ability to travel approximately 10-20%, including internationally.

Benefits

• Career development with an international company.
• Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement and student debt programs.
• A company recognized as a great place to work in dozens of countries.
• A company recognized for diversity and inclusion.