[Hiring] Mentorship Coordinator @Indigenous Friends Association

Role Description

The Mentorship Coordinator is a front-line role responsible for the day-to-day operations of the mentorship program, including mentor and mentee recruitment, onboarding, matching, monitoring, and support. Working closely with the Mentorship Manager, the Coordinator ensures that every learner receives the relational, culturally grounded, trauma-informed support they need to succeed in their program and beyond.

The ideal candidate brings experience in social work, education, or community support services, with demonstrated skills in facilitation, case management, and learner engagement. They are compassionate, organized, and committed to centering Indigenous ways of knowing and being.

Key Responsibilities

• Trauma-Informed & Culturally Grounded Practice
  • Apply trauma-informed principles in all interactions with learners, mentors, and partners.
  • Provide direct one-on-one support to mentees navigating personal, professional, or technical challenges.
  • Identify learners requiring additional support and escalate through appropriate channels (Mentee Situation Log, weekly status meetings).
  • Maintain a participant-centred approach that respects learner dignity, autonomy, and self-determination.
• Mentor & Mentee Recruitment and Onboarding
  • Enhance and oversee the implementation of an ongoing mentor recruitment plan, including annual and quarterly activity plans.
  • Develop and distribute program marketing materials and presentations to targeted organizations.
  • Ensure timely response and support to mentor and mentee inquiries and concerns.
  • Implement program policies and procedures for mentor and mentee screening, ensuring safety and confidentiality.
• Mentor & Mentee Monitoring and Support
  • Supervise the participation of mentors and mentees in the mentoring program.
  • Manage the planning and implementation of mentor and mentee group events and activities.
  • Implement retention strategies and recognition activities for program participants.
  • Conduct regular check-ins with mentors and mentees and make referrals to other IFA programming and wrap-around services.
  • Coordinate the administration of program evaluation activities and guide relationship closure.
  • Maintain accurate records of the mentoring program and its participants.
• Mentorship Circles & Group Facilitation
  • Co-facilitate Mentorship Circles (group sessions) with the Mentorship Manager, balancing practical skill-building with cultural grounding and wellness.
  • Foster peer-to-peer mentorship, community connection, and a sense of belonging among learners.
• Learner Flagging & Support Coordination
  • Proactively identify learners requiring additional support through regular check-ins and program monitoring.
  • Escalate concerns to the Mentorship Manager and contribute to weekly mentee status meetings.
  • Coordinate with the LSF, Program Manager, and Partnerships team on learner progress and support planning.
  • Maintain up-to-date tracking in the cohort master sheet (mentee status, flagged learners, support needs).

Qualifications

• Experience in social work, education, or community support services.
• Demonstrated skills in facilitation, case management, and learner engagement.
• Compassionate and organized.
• Committed to centering Indigenous ways of knowing and being.

Requirements

• Indigenous candidates (First Nation, Métis, or Inuit) are STRONGLY ENCOURAGED to self-identify in their covering letter.

Diversity Statement

• IFA embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community.
• We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities.
• We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

Accessibility Statement

• IFA strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members.
• Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our vision and mission.
• IFA is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA).
• If you require any accommodations at any point during the application and hiring process, please contact HR Manager at [email protected].

Data Privacy Statement

• The Indigenous Friends Association (IFA) is committed to protecting your privacy and managing personal information in a manner that is respectful, secure, transparent, and consistent with our organizational values of respect, reciprocity, accountability, and relational responsibility.
• As an Indigenous-led organization, IFA recognizes the importance of Indigenous data sovereignty and is committed to the respectful stewardship of information relating to Indigenous Peoples, communities, and participants.
• The personal information you provide through this application will be collected solely for the purpose of administering the recruitment and selection process for the Mentorship Coordinator position.