[Hiring] Manager, Securities & Insurance Instructor @Kaplan

Role Description

The Instructor Manager is responsible for supporting the growth of the Securities and/or Insurance business through the delivery of instruction, including hiring, training, managing, and engaging a team of excellent instructors. This position will also provide subject matter expertise for instructors and students, plus seek opportunities to develop and improve our live and on-demand classroom offerings. Additionally, the Instructor Manager will ensure excellent instruction and learning experiences for our students by regularly evaluating and coaching the performance of instructors.

• Directly manage teachers to ensure excellent standardized delivery for classroom courses, coaching calls, and InstructorLink.
• Collaborate with the Classroom Operations team on instructor selection and class assignments.
• Analyze instructor evaluations, student feedback, and other metrics to support instructor performance and development.
• Provide instructors with feedback, professional development, and training opportunities to enhance teaching skills.
• Accurately manage payroll for all direct reports.
• Serve as the primary point of contact for instructors, addressing their concerns and providing support as needed.
• Work directly with the Teacher Recruitment Team to identify and prioritize instructor hiring needs for your team.
• Oversee the interviewing, onboarding, and training process for new teachers.
• Collaborate across teams to solve problems and ensure excellent student experiences across your area of responsibility.
• Collect content feedback from instructors and share with the product team to improve products.
• Communicate product updates and changes to instructors as needed.
• Work with other teams as needed to solve teacher-related student escalations.
• Participate occasionally on certain client calls with Sales and Customer Engagement when an Academic SME is needed.
• Teach classes occasionally as needed based on business priorities.

Qualifications

• College degree in business, finance, insurance, or related areas.
• 5+ years of industry experience and training in specific subject matter (Insurance or Securities).
• Excellent communication skills using Word, Excel, and/or PowerPoint.
• Proficient in online delivery methods including Zoom.

Benefits

• Remote work provides a flexible work/life balance.
• Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure).
• Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members.
• Comprehensive health benefits; new hire eligibility starts on day 1 of employment.
• Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day.

Company Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.