[Hiring] Manager, Payments Education @EPCOR

Role Description

EPCOR is looking for an experienced payments professional to lead education with a strong emphasis on Emerging and Faster Payments. This is more than a training role; you’ll have the opportunity to build your industry voice, share your expertise, engage directly with financial institutions, and help shape the future of payments education.

If you enjoy being the person others turn to for answers, love making complex topics easy to understand, and want to stay at the forefront of payments innovation, this could be your next opportunity.

What You’ll Do

• Lead education on emerging and faster payments, including real-time and instant payments, digital wallets, account-to-account payments, open banking, embedded payments, tokenization, fraud technologies, and other evolving trends.
• Develop and deliver educational programs, webinars, workshops, publications, and learning tools.
• Research and create content covering emerging payments as well as ACH, cards, wires, checks, rules, and regulations.
• Present at conferences, seminars, webinars, and industry events, representing EPCOR as a knowledgeable voice in the payments industry.
• Provide expert guidance to members on payments rules, regulations, industry developments, and emerging trends.
• Create and maintain educational resources that support ongoing professional and industry learning.
• Partner with internal teams on curriculum development, communications, and member engagement.
• Monitor changes across the payments landscape and translate complex developments into clear, practical information financial institutions can use.
• Identify emerging topics and opportunities that can strengthen EPCOR’s education offerings and keep our members prepared for what’s next.
• Travel up to 20%.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5 years of experience in the financial services industry.
• 4 years of experience in training, facilitation, or public speaking.
• Strong knowledge of payments systems, rules, regulations, and industry trends.
• Exceptional presentation, communication, and writing skills.
• Ability to manage multiple projects, establish priorities, and work independently.
• Payments certification such as AFPP, AAP, APRP, NCP, or similar credential.

Preferred Qualifications

• AFPP certification.
• Experience with emerging payments, faster payments, or payment innovation.
• Experience developing educational content or programs for financial services professionals.
• Experience presenting to financial institutions, industry groups, or professional audiences.

Benefits

• 37.5-hour work week
• Paid vacation and sick time
• Federal Reserve paid holidays
• Medical plans with FSA and HSA options
• Vision and dental coverage
• Paid life insurance
• Short-term and long-term disability coverage
• Retirement plan featuring a 14% employer contribution
• Employee Assistance Program
• Remote work environment designed for flexibility
• Professional development opportunities