[Hiring] Manager, Learning Enablement @Comcast

Role Description

The Learning & Performance team is seeking a learning consultant to lead initiatives within Comcast Advertising. In this role, you would be responsible for establishing learning strategies in partnership with business leaders, and designing, developing, and delivering high-quality, cost-effective learning solutions for employees and leaders to drive business performance.

We’re seeking a candidate who can provide deep expertise in adult learning theory and best practices in learning experience design, has experience in being an architect and maintaining end-to-end learning strategies and is able to balance best practice with business realities to iterate and develop creative solutions in an agile environment.

This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff.

Core Responsibilities

• Act as a learning consultant, uncovering root-cause performance gaps to architect high-impact learning roadmaps that drive business outcomes.
• Engineers learning & performance strategies and executes on those strategies; includes responsibilities throughout the full learning experience design process (analysis, design, development, implementation/facilitation, and evaluation) that drive behavioral outcomes including sustaining and scaling solutions for the long-term.
• Identifies complex data from broad skills analyses and scales those themes into product suites, strategies, or solutions for the business.
• Leverages learning analytics to share holistic learning insights and learning initiative results back to aligned business areas.
• Interfaces with appropriate internal groups (i.e. Change Management, Project Management, Knowledge Management, Business Process Design, Enterprise Learning Teams, etc.) to ensure appropriate integration, scale, and analysis of tracking and reporting.
• Actively learns business to create relevant learning experiences and solutions to deliver business impact.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Education, Instructional Design, or a related field.
• 3+ years of experience in instructional design, training delivery, and client engagement.
• Familiarity with eLearning, graphic design, and video development tools such as Articulate, Camtasia, Canva, Photoshop, or similar software.
• Experience designing and delivering end-to-end learning strategies at scale.
• Excellent consulting, communication, and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
• Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Experience operating in an agile, flexible business and learning environment is a plus.
• Experience in a sales or technology company is a plus.

Requirements

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors, and our communities.

Benefits

• Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience.
• Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
• Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
• Comcast provides best-in-class Benefits to eligible employees.
• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

Education

• Bachelor's Degree preferred; Comcast may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

• 5-7 Years

Company Description

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.