Role Description
The Manager is an important part of the Learning and Development team and has accountability for execution of development strategies and programs for clinical lines of business and strategic initiatives. This role will partner closely with the Director, Lines of Business & Continuing Education, and key business partners to implement learning solutions and programs that support the successful implementation and continuous improvement of patient service lines.
The Manager, Clinical Development & Initiatives is an individual who can effectively collaborate with leaders, the Clinical Support team, owners, and the broader L&D, Talent Management and HR teams. This individual contributor is a performance consultant who can develop and execute learning solutions to build foundational through advanced capabilities and confidence. The Manager, Clinical Development & Initiatives will possess excellent cross-functional collaboration and communication skills and must have the ability to work effectively within all levels of the organization.
Essential Responsibilities
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Partner with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific development needs for doctors.
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Manage end-to-end analysis, design, development, implementation, and evaluation of doctor programs.
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Design and deliver a suite of effective learning solutions, programs, tools, and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
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Identify innovative and cost-effective solutions for doctor development.
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Manage appropriate external vendors.
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Understand the specific needs of doctors as learners so you can advocate and adapt for their specific needs and preferences.
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Evaluate existing programs/content for impact and alignment with organizational needs.
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Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to continuously improve learning experiences.
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Facilitate learning sessions and serve as a coach to other facilitators in programs for the purpose of elevating the learner performance, inclusive of conducting Train the Trainers.
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Continuously research and stay abreast of industry trends to integrate innovative methodologies and best practices.
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Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, engaging in self-directed learning and focusing on professional development goals.
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Plan, organize and execute tasks and activities with urgency.
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Other duties as assigned.
Qualifications
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Education level: Bachelorβs degree or equivalent work experience.
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3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce, preferably in a dental or healthcare setting.
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Understanding of adult learning theory and principles.
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Well versed in digital learning, just-in-time, and blended learning strategies.
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Experience with program management and learning management systems (LMS).
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Demonstrated skill in designing and implementing development programs for all audiences.
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Excellent communication and influencing skills at all levels in the organization.
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Flexibility and agility to be proactive in a fast-paced, ever-changing environment.
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Experience in developing, implementing, and monitoring programs/processes.
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Strong organizational and project management skills.
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Highly proficient using eLearning authoring tools (Articulate, etc.) and Microsoft Office Suite (i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and Zoom (including a portfolio of work examples).
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Ability to travel as needed.
Benefits
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Starting Salary: $93,500 with 10% bonus opportunity!