[Hiring] Learning Experience Designer (LXD) – AI & Sales Enablement @Cisco

Role Description

This remote role is open to candidates who reside in the United States; no relocation is available.

Meet the Team:

• We’re redefining how sales teams learn in the AI era.
• Our team develops next-generation enablement experiences that combine instructional design, artificial intelligence, and real-world customer engagement.
• You will be instrumental in driving sales effectiveness for flagship programs like Quarterly Execution Priorities (QEP) and Global Sales Experience (GSX).
• This is a team for builders, innovators, and problem solvers who want to put customers first, drive durable growth, and shape the future of learning.

Your Impact:

• Modernizing how sales enablement is designed, delivered, and experienced.
• Using AI to accelerate content development, personalize learning journeys, and create immersive learning experiences.
• Influencing how global sales teams understand complex solutions, engage customers, and succeed in an AI-focused marketplace.

What You’ll Do:

• AI-Enabled Learning Design:
  • Design AI-enhanced learning experiences such as adaptive learning paths, simulations, virtual coaching, and knowledge assistants.
  • Leverage generative AI and automation tools to accelerate content development while maintaining accuracy, quality, and brand alignment.
  • Champion emerging AI capabilities and apply practical use cases to improve learner engagement, speed, and scalability.
• Instructional Design & Content Development:
  • Develop engaging learning solutions including digital learning, workshops, virtual sessions, toolkits, and micro learning.
  • Translate technology, AI, and solution messaging into clear, customer-relevant learning experiences.
  • Modernize and evolve enablement assets to align with evolving product messaging, GTM priorities, and learner needs.
• Enablement Program Support:
  • Drive assigned enablement initiatives, such as QEP.
  • Design and accelerate year-round readiness activities aligned to GSX, fiscal priorities, and sales transformation efforts.
  • Manage communications, content deployment, learner engagement activities, and vendor coordination when applicable.
• Stakeholder Collaboration:
  • Partner with subject matter authorities, sales leaders, HR, marketing, and cross-functional teams throughout design and delivery.
  • Drive results autonomously, while contributing effectively within collaborative program teams.
  • Incorporate stakeholder input while maintaining instructional quality, learner focus, and program alignment.

Qualifications

• 4+ years of experience in instructional design, sales enablement, learning development, or related roles.
• 2+ years of demonstrated experience using AI tools to support instructional design, content development, or learning innovation (ex: Articulate 360, Adobe Creative Suite, Camtasia, etc.)
• 4+ years experience with digital learning development tools and LMS/LXP platforms.
• Strong collaboration, communication, and project coordination skills.

Requirements

• Experience in enterprise technology, B2B sales enablement, or go-to-market organizations.
• Bachelor’s degree in Instructional Design, Learning & Development, Education Technology, Business, or related field.
• Familiarity with sales motions, customer engagement strategies, or technical solution messaging.
• Exposure to global readiness programs, onboarding, or continuous learning initiatives.
• Experience working in matrixed organizations with cross-functional stakeholders.

Benefits

• Medical, dental and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
• 1 paid day off for employee’s birthday.
• Paid year-end holiday shutdown.
• 4 paid days off for personal wellness determined by Cisco.
• 16 days of paid vacation time per full calendar year for non-exempt employees.
• Flexible vacation time off program for exempt employees.
• 80 hours of sick time off provided on hire date and each January 1st thereafter.
• Optional 10 paid days per full calendar year to volunteer.