[Hiring] Learning Experience Designer @Peek Vision

Role Description

The Learning Experience Designer (LXD) plays a critical role in improving partner and customer capability, confidence and product adoption through exceptional learning experiences. Working as part of the Partner & Customer Enablement team, you will lead and drive the end-to-end learning experience from learner research and discovery through to design evaluation and continuous improvement ensuring learning evolves alongside our software and our user needs.

• Design engaging digital, blended and face-to-face learning experiences that improve user capability, confidence and product adoption.
• Explore and responsibly apply AI-assisted learning design to improve quality, efficiency and content operations.
• Design the learner experience from technical and SME authored content, defining the learning journey and approaches.
• Align learning journeys with strategic enablement models.
• Apply evidence-based learning experience design principles and accessibility standards to create engaging and inclusive learning.
• Design and develop inclusive, multilingual learning for global audiences.
• Conduct learner research, needs analysis and skills gap analysis to inform learning design decisions.
• Define measurable learning outcomes and use learner analytics to continuously improve learning effectiveness.
• Audit learning content and ecosystems and develop standards, templates, frameworks and governance processes.
• Partner with SMEs and cross-functional stakeholders to facilitate content discovery and learning design workshops.

Qualifications

• Experience in Learning Experience Design or Curriculum Design.
• Extensive experience transforming SME-authored content into engaging learner-centred content.
• Strong curriculum design, lesson planning, storyboarding and learning documentation skills.
• Strong grounding in adult learning theory and learning experience design methodologies.
• Experience collaborating with Product Design or UX teams in a software organisation.
• Excellent written communication, facilitation, stakeholder management and relationship-building skills.

Requirements

• Experience using AI-assisted learning design and content development tools.
• Experience creating multimedia learning using authoring tools.
• Experience supporting organisational change management initiatives.
• Experience working within Agile delivery environments.
• BA or MA in Education, Applied Linguistics or a related discipline.
• Experience with SafetyCulture LMS or similar learning platforms.

Benefits

• Flexible working hours throughout the week.
• Opportunity to travel up to 20% per annum.
• Dynamic, impact-driven and award-winning work environment.