[Hiring] Learning Experience Designer @Construction Financial Management Association (CFMA)

Role Description

The Learning Experience Designer (LXD) plays a key role in the planning, development, and execution of CFMA's educational programs. This position is responsible for designing, developing, and maintaining engaging learning experiences across live, blended, and on-demand formats.

Working closely with subject matter experts (SMEs), volunteers, vendors, and internal stakeholders, the LXD transforms technical content into learner-centered educational experiences that support professional development, competency growth, and career advancement. The role combines instructional design, multimedia production, project management, and continuous improvement to ensure educational offerings are scalable, effective, and aligned with adult learning principles and continuing education standards.

• Learning Experience Design
  • Design and develop engaging learning experiences using sound instructional design and adult learning principles.
  • Transform SME content into interactive, visually compelling educational materials across multiple delivery formats.
  • Develop assessments, activities, case studies, and learner resources that support measurable learning outcomes.
  • Design competency-based learning pathways aligned with CFMA's Career Pathways initiative.
• Course Development & Multimedia Production
  • Lead the end-to-end development of online courses and learning experiences using e-learning authoring tools and multimedia production technologies.
  • Utilize instructional design, multimedia, and AI-enabled tools to streamline content development, improve production workflows, and enhance learner engagement.
  • Research, evaluate, and recommend emerging learning technologies, AI applications, and innovative instructional approaches that support educational quality, scalability, and continuous improvement.
  • Create storyboards, scripts, interactive modules, videos, graphics, assessments, and other learning assets that support measurable learning outcomes.
  • Coordinate SME recordings and support multimedia editing, production, and post-production activities.
  • Establish and maintain scalable templates, design standards, and development workflows that improve efficiency, consistency, and long-term course maintenance across the education portfolio.
• Quality Assurance & Continuous Improvement
  • Ensure educational products meet accessibility, accreditation, and quality standards.
  • Conduct course testing, quality reviews, and ongoing content maintenance.
  • Analyze learner feedback and engagement data to improve educational effectiveness and learner experience.
• Project Management & Collaboration
  • Manage multiple course development projects, timelines, and deliverables simultaneously.
  • Collaborate with SMEs, leaders, vendors, and staff throughout the development process.
  • Maintain project documentation and support reporting related to educational outcomes and portfolio performance.

Qualifications

• Bachelor's degree in Instructional Design, Education, Learning Design, Educational Technology, Multimedia Design, or a related field.
• 3+ years of experience in instructional design, e-learning development, learning experience design, or multimedia course production (association education environment preferred).
• Curious, adaptable, and open to exploring new technologies and innovative approaches to learning, content development, and learner engagement.
• Demonstrated experience developing interactive online courses.
• Experience collaborating with SMEs to develop content and learning materials.
• Strong project management, communication, and organizational skills.
• Knowledge of adult learning principles, instructional design best practices, and accessibility standards.

Benefits

• Bonus Eligible: Annual performance-based bonus program.
• Robust Benefits Package:
  • 80% employer-paid Medical & Dental
  • Vision Insurance
  • 401(k) with 5% employer match
  • Life & AD&D (2x salary up to $250,000)
  • Short-term and Long-term Disability
  • PTO: Up to 20 days annually, plus paid holidays
  • Company closure between Christmas and New Year’s
• Mission-Driven Work: Help shape the future of construction financial professionals.
• Travel: 3–4 trips annually for conferences and events.