[Hiring] Learning Experience Consultant @Sponge

Role Description

A Learning Experience Consultant (LExC) at Sponge is a learning leader who is customer-obsessed, thrives in ambiguity, and confidently crafts learning solutions that help strategically move the needle on an organisation’s goals. With strong commercial acumen, senior stakeholder management, and a track record in strategic learning consultancy, they build and maintain meaningful partnerships with our customers who are some of the world’s most prestigious brands.

• The role primarily holds a dual focus:
• On the sales side, an LExC drives our commercial momentum by supporting our strategic bids.
• On the execution side, LExCs are responsible for delivering our consultative engagements - the analysis, design, development, and execution of a learning strategy and experience blueprint in collaboration with senior stakeholders, SMEs, and internal Sponge collaborators.

Qualifications

• Ability to understand and translate unique organisational needs into an activated learning strategy (applying L&D theories, methodologies, and industry best practices), including recommending/developing innovative and effective solutions.
• Working collaboratively with our team of learning designers, visual/motion designers (and more) to craft a compelling and impactful learning experience utilising our best-in-class bespoke digital learning capability.
• Ability to convey complex and ambitious ideas within a compelling narrative – whether in a sales pitch or presenting findings to an executive group.
• Ability to navigate the needs of a business – being a learning leader while “speaking” the language of the business.
• Able to build effective relationships from peers to C-suite executives, demonstrate expertise to establish credibility and trust, and exude a strong executive presence through confidence and professionalism.

Requirements

• Demonstrated consultative experience in designing and implementing impactful learning solutions.
• Experience in an agency environment – working with a variety of customers and industries in a fast-paced, dynamic setting.
• Deep knowledge of latest approaches to learning theory and practice.
• Significant experience working in a service delivery environment.

Benefits

• Comfort in navigating ambiguity.
• Tremendous initiative.
• Resilience under pressure.
• Entrepreneurial attitude and desire to try new methods, tools, and processes.