[Hiring] Insurance Exam Prep Facilitator @Teleperformance

Role Description

We are seeking a passionate and knowledgeable State Insurance Exam Prep Facilitator to join our team. In this role, you will be responsible for delivering engaging and effective exam preparation sessions to candidates. You will work closely with candidates to identify their strengths and weaknesses, monitor study plans, and provide guidance and support to help them excel in their state insurance exams.

• Conduct state insurance exam preparation sessions for candidates, both in-person and online.
• Assess candidates' current knowledge and skills to identify areas for improvement.
• Develop and implement study plans tailored to each candidate's needs and feedback from the exam prep vendor’s analytics profile and recommendations.
• Provide clear and concise explanations of complex insurance concepts and exam strategies.
• Monitor candidates' progress as needed to ensure optimal performance.
• Review practice exams to evaluate candidates' readiness.
• Offer guidance and support to candidates, addressing their questions and concerns.
• Stay up-to-date with changes in state insurance exam formats and content to provide accurate and relevant information.
• Collaborate with other facilitators and educators to share best practices and resources.

Qualifications

• Must have at least 1-year training experience in insurance licensing.
• Bachelor's degree in Education, a related field, or equivalent experience, preferred.
• Proven experience in state insurance exam preparation and tutoring, with a strong track record of candidate success.
• Successfully completed exam materials and passed the resident state exam for the lines of authority that will be facilitated.
• Excellent communication and interpersonal skills.
• Ability to explain complex insurance concepts in a clear and understandable manner.
• Strong organizational and time-management skills.
• Familiarity with state insurance exam formats and content.
• Strong understanding of computer basics (Windows, Excel, Word, Outlook Email and Internet).
• Strong problem-solving skills, research skills and decision-making skills.
• Proficiency in online teaching tools, exam vendors and testing platforms (e.g., Teams, Google Meet, WebCE, ADBanker, Prometric, PearsonVue, PSI, etc.).
• Passion for education and a commitment to helping candidates achieve their goals.
• Must be able to pass background check.

Requirements

• Training hours are 9:00 AM–5:30 PM EST or 10:00 AM–6:30 PM EST. When not in class: 8AM–5PM in local time zone.

Benefits

• Comprehensive health benefits, which may include medical, vision, and dental.
• Resources for mental health and well-being, including Employment Assistance Programs, health and personal time off (HPT), and leave programs.
• Competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Company Description

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

• At TP, we prioritize a culture of inclusion and diversity where every employee feels valued.
• We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.
• TP is committed to supporting those who serve, welcoming applications from active-duty service members, veterans, and military families.
• Equal Opportunity Employer: We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.