[Hiring] Instructional Designer II @Infoblox

Role Description

We have an opportunity for an Instructional Designer II to join our Education team in India- Remote, reporting to Kate O’Connor, Manager, Instructional Design. In this role, you will design and develop engaging technical learning experiences for Infoblox products, including:

• eLearning
• Instructor-led materials
• Virtual learning
• Hands-on activities
• Job aids
• Knowledge assessments

Collaborating closely with technical trainers, product management, engineering, technical marketing engineering, customer support, and subject matter experts, you will translate complex networking and cybersecurity concepts into clear, effective learning solutions for global audiences.

You will contribute to customer-facing technical education through the Infoblox Launchpad platform and help improve learning quality, accessibility, and scalability. You will also use approved AI-enabled tools responsibly to support research, content development, personalization, analytics, and workflow automation while applying human judgment to verify technical accuracy, security, accessibility, and instructional quality.

Qualifications

• 2–4 years of experience in instructional design, technical training, eLearning development, customer education, technical communication, or a related field
• Bachelor’s degree in instructional design, education, learning and development, communications, technology, or a related discipline; a master’s degree is preferred
• Experience designing and developing learning solutions for technical products, software, networking, cybersecurity, or other complex subject matter
• Intermediate proficiency with eLearning development tools, learning management systems, presentation and multimedia tools, and project collaboration platforms
• Working knowledge of instructional design models, adult learning principles, learning assessment, and learning analytics
• Experience coordinating learning projects and managing multiple priorities, deadlines, reviews, and stakeholder expectations
• Ability to collaborate effectively with technical subject matter experts and convert source material into accurate, accessible, and engaging content
• Familiarity with AI-enabled productivity, content development, analytics, or automation tools, with the judgment to validate outputs and use them responsibly
• Strong written and verbal communication skills, attention to detail, curiosity, adaptability, and commitment to continuous improvement
• Relevant instructional design or learning certifications, such as ATD, APTD, CPLP, or equivalent, are a plus; familiarity with networking, cybersecurity, DNS, DHCP, IPAM, or Infoblox products is also beneficial

Requirements

• Design and develop technical learning solutions aligned with learning objectives, audience needs, product requirements, and adult learning principles
• Apply instructional design models such as ADDIE and Bloom’s taxonomy to structure learning experiences, activities, assessments, and knowledge checks
• Create and update eLearning modules, course outlines, workbooks, presentations, trainer notes, job aids, product documentation, and other learning assets using approved authoring and multimedia tools
• Collaborate with technical trainers, product managers, engineers, technical marketing engineers, customer support, and subject matter experts to gather, validate, and organize source content
• Translate complex networking, cybersecurity, and Infoblox product concepts into clear, engaging, and learner-centered content
• Build practical scenarios, demonstrations, simulations, labs, and assessments that reinforce product understanding and knowledge retention
• Coordinate assigned learning projects, including timelines, reviews, revisions, stakeholder communication, and delivery readiness
• Evaluate learning effectiveness through learner feedback, assessment results, usage data, and available learning analytics; recommend improvements based on findings
• Use approved AI-enabled tools to accelerate content discovery, draft and refine instructional copy, generate content variations, summarize feedback, and identify potential learning gaps
• Review and fact-check AI-assisted outputs against authoritative product and technical sources; protect confidential information and follow Infoblox policies for responsible AI use

Benefits

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks, plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications