[Hiring] Instructional Designer @Think Systems

Role Description

The role of Instructional Designer contributes to Think Global through the design, development, and maintenance of instructional material for job training products.

• Create and design new and refresher user-centric training products and curriculum that are accurate, correct, flow logically, and consistent with established quality standards.
• Collaborate with curriculum team to revise current training products and curriculum on a regular basis to maintain accurate and current content.
• Consult and work with subject matter experts and cross-department representatives to implement innovations into training products and curriculum.
• Create, document, and improve team processes, standards, and best practices as needed.
• Manage multiple deliverables and timelines to adhere to the established quality standards and processes, like Section 508 compliance, style guide consistencies, and other required review cycles.
• Participate in call reviews, test calls, and other quality activities to ensure effectiveness of training products.
• Assist new hires with onboarding plan, tasks and shadowing as needed.
• Maintain a current knowledge of design and development of instructional materials, incorporating adult learning principles, Blooms Taxonomy, Kirkpatrick’s Levels of Evaluations, and other instructional design concepts.
• Possess a knowledge of instructional design tools that include, but are not limited to, Microsoft Office suite, Section 508 Accessibility Tools, SharePoint, Adobe Acrobat reader, and Snagit.
• Ability to conduct needs analysis, write instructional objectives, recommend varied instructional models, create learning solutions, and integrate measurement standards.
• Possess strong written and verbal communication skills along with sound presentation and facilitation skills.
• Customer service-focused approach to problem-solving.
• Ability to collaborate and develop strong partnerships across the team, department, and organization.
• Attend team, curriculum, and client meetings as needed.
• Occasionally lead curriculum projects, including driving leadership level decision/initiatives down to project teams.
• Lead key projects/initiatives.
• Select, modify, or create a design and development model appropriate for a given project.
• Occasionally represent the Training team in presenting to the client (e.g., presenting small segments of a formal presentation of curriculum redesign).
• Is viewed as a key contributor and a leader on the team to achieve the overall goals of the training organization.

Qualifications

• Bachelor's degree from a four-year college or university; or four years of instructional design and/or training delivery experience combined.
• Experience facilitating training across multiple formats (i.e., Instructor led, Virtual) is preferred.

Requirements

• Regularly seeks out guidance and the appropriate resources to ensure that data is interpreted correctly at the product level.
• Able to apply/execute product development based on needs assessment findings.
• Able to effectively design a course.
• Able to write course objectives.
• Able to create effective assessment questions.
• Able to create appropriate activities.
• Capable of translating complex concepts and ideas and conveying them in a simple, easy-to-understand format and flow.
• Able to identify and recommend the appropriate method needed to effectively deliver training.
• Evaluate and modify existing instructional materials to optimize the quality of the instructional design.
• Continually seek out opportunities to be contributor to the overall goals of the training organization.
• Provide feedback to leadership to help identify issues or improvement opportunities.
• Provide clear, timely communication regarding issues, opportunities, barriers, and project risks to all levels and groups. Should demonstrate a high level of competence in identifying and adapting to various communication styles.
• Able to facilitate small group design meetings, focus groups, client meetings, and other initiative meetings.
• Able to give and receive actionable feedback in a positive manner at the product level regardless of stress level.
• Confident and competent to drive key decisions related to products owned.
• Able to effectively identify limitations and barriers at the product level. Recommend and execute appropriate solutions and workarounds that effectively take into consideration the health of the overall program/project.
• Actively seek out opportunities to try new processes and tools.
• Accept changes to processes and environment.

Company Description

Equal Opportunity Employer, including disability and protected veteran status.