[Hiring] Instructional Designer @Msccn

Role Description

The Instructional Designer creates customer-centered learning experiences that support our mission to educate, engage and enable our customers, partners and associates across the lighting and lighting controls industry.

• Designs education that goes beyond product knowledge, enabling lighting specifiers, electrical distributors, electrical contractors, agents, and other industry learners to solve real-world challenges, adopt new technologies, and apply solutions with confidence.
• Blends instructional design, learning experience strategy, and facilitation to deliver application-driven learning that supports performance, adoption, and long-term value.
• Expands beyond online training, creating end-to-end learning experience strategy and design.
• Owns blended educational content development (eLearning, ILT, vILT) plus facilitator guides, job aids, and performance support.
• Leads cross-functional content development with SMEs in Sales, Marketing, Engineering, and Product.
• Adds live facilitation and continuous improvement responsibilities (deliver sessions, gather feedback, iterate content in the LMS).

Qualifications

• 3–5 years of experience in instructional design, customer education, or learning and development.
• Demonstrated experience designing curriculum and delivering instructor-led or virtual training.
• Foundation in adult learning theory and instructional design best practices.
• Experience developing and delivering learning across multiple modalities (ILT, vILT, blended, eLearning).
• Confident presenter and facilitator for live learning environments.
• Strong written, verbal, and interpersonal communication skills.
• Ability to manage multiple projects and priorities in a collaborative environment.

Requirements

• Proficiency with Microsoft Office and instructional design tools.
• Experience with eLearning authoring tools (e.g., Articulate 360, Rise, Storyline, Captivate, iSpring, or similar).
• Experience working within Learning Management Systems.
• Familiarity with video, audio, or multimedia tools a plus.

Benefits

• Willingness to travel approximately 30% to support customer training, workshops, and events.