[Hiring] Instructional Design Videographer Specialist @UPS

Role Description

The UPS Store (TUPSS) Instructional Design Videographer Specialist is responsible for creating video content that supports the knowledge and skill development of training programs and materials for The UPS Store franchise network, utilizing instructional design methods to design and apply effective video instruction.

• Work closely with subject matter experts (SMEs), managers, vendors, and various cross-functional teams to understand aspects of policies, procedures, systems, and skills that require instruction.
• Recommend appropriate video training solutions that align with project and company objectives.
• Upload new training elements into the learning management system (LMS) for the franchise network.
• Manage and coordinate projects to create video content and other resources applicable to business unit needs and best practices.

Responsibilities and Duties

• Content Conceptualization: Coordinate with Instructional Design team members, SMEs, and project managers throughout video course development (i.e., initial planning, content brainstorming sessions, media development, and scriptwriting) to meet goals and objectives.
• Plan and execute video shoots, including location scouting and directing.
• Capture high-quality video and audio footage.
• Set up and operate cameras, lighting, and audio equipment.
• Oversee the casting, coordination, and management of principal talent, background performers, and voice actors, ensuring alignment with production goals, schedules, and creative direction.
• Edit video and audio footage, adding graphics, closed captioning, and special effects.
• Manage video libraries and assist with distribution strategies across various platforms.
• Collaborate with clients and stakeholders to develop creative concepts, storyboards, and scripts.
• Keep current with video trends, techniques, and technologies.
• Assess the effectiveness of training programs through various methods and make data-driven improvements to enhance future training initiatives.
• Convert existing instructional materials (Job Aids, QRGs, FAQs, etc.) into microlearning video formats to promote learner engagement that meets project specifications.
• Gather data on training needs and learning interventions to integrate the design of training materials and programs.
• Collect content for development of training materials (e.g., text, graphics, animations, audio, glossary, test questions, etc.) to ensure alignment with training and learning development strategies.
• Review procedures and guidelines for training programs and learning interventions to guarantee instructional materials meet outlined learning and training goals across business units.
• Identify the most recent innovation in the technology of online video learning and suggest ways that training projects could be updated or improved.

Qualifications

• Bachelor’s Degree (or internationally comparable degree) – Video Production, Visual Communications, Journalism, Media Production, Digital Media, or related discipline.
• Experience developing corporate training video content and/or materials.
• Minimum of 2+ years of experience in video production and editing.

Requirements

• Experience demonstrating proficiency with Microsoft Office Suite products (Word, Excel, and PowerPoint).
• Proficiency in video cameras, lighting, audio recording, and video editing software (e.g., Adobe Premiere Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator).

Benefits

• Medical/prescription drug coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
• Disability Income Protection Plan
• Employee Assistance Program
• 401(k) retirement program
• Vacation
• Paid Holidays and Personal time
• Paid Sick and Family and Medical Leave time as required by law
• Discounted Employee Stock Purchase Program