[Hiring] Instructional Design Lead @SMART TECH SKILLS LLC

Role Description

The Instructor Trainer and Instructional Design Lead is responsible for designing and developing a comprehensive AI and automation literacy training program for agency staff. This role supports an AI and Emerging Technology workstream and focuses on creating sustainable, policy-aligned learning content delivered through an online platform. The position emphasizes adult learning design, responsible technology use, Microsoft-first tooling, and the creation of reusable materials that can be maintained after the engagement concludes.

Key Responsibilities

• Training Strategy & Curriculum Development
  • Design a comprehensive AI and automation literacy scope and sequence for agency staff.
  • Define learning objectives and structured learning pathways aligned with organizational needs.
  • Develop mandatory training modules covering responsible use, unacceptable use, policy alignment, and Microsoft Copilot fundamentals.
  • Design optional advanced modules covering prompting, automation concepts, Copilot agents, Power BI, and related approved tools.
• Instructional Design & Content Development
  • Develop web-based learning assets, e-learning modules, and instructor-led training materials.
  • Create facilitator guides, job aids, training videos, and reusable instructional content.
  • Build and organize training content within an online learning platform or learning management system.
  • Translate complex technical, policy, privacy, and security concepts into clear, practical training for technical and non-technical audiences.
• Assessment, Sustainment & Governance Alignment
  • Recommend assessment methods and completion tracking approaches.
  • Develop sustainment documentation to enable long-term maintenance and evolution of the training program.
  • Ensure all training aligns with organizational policy, governance, privacy, security, and approved tooling standards.
  • Support responsible and consistent adoption of AI and automation tools across the organization.
• Collaboration & Enablement
  • Partner with stakeholders to validate training needs and content effectiveness.
  • Support instructor-led sessions, office hours, or enablement activities as needed.
  • Contribute to continuous improvement of training materials based on feedback and adoption outcomes.

Qualifications

• 5 or more years of experience designing, developing, and implementing training curricula.
• 5 or more years of experience conducting technical or systems-related training.
• 5 or more years of experience developing web-based and instructor-led learning materials.
• 3 or more years of experience building training in an online platform or learning management system.
• 3 or more years of experience translating technical concepts into training for technical and non-technical audiences.
• 2 or more years of experience designing training related to policy, responsible use, privacy, security, or governance-aligned technology adoption.
• 2 or more years of experience supporting Microsoft-based productivity or cloud technology training environments.

Preferred Qualifications

• Experience developing AI literacy, automation, or digital enablement training.
• Experience with Microsoft Copilot, Power Automate, Power BI, Power Query, or related Microsoft tools.
• Experience creating role-based learning pathways, ongoing enablement models, or sustainment materials.
• Public-sector or education agency experience.
• Experience designing training that builds foundational understanding and practical confidence using AI.

Core Skills & Attributes

• Strong instructional design and adult learning expertise.
• Ability to simplify complex technical and policy concepts.
• Strong written, verbal, and visual communication skills.
• Highly organized with strong attention to structure and reuse.
• Ability to work independently in a part-time consulting capacity.
• Focus on sustainability, governance, and responsible technology adoption.

Benefits

• Competitive salary.
• Location: Remote.
• Part-Time role.
• Must support Central Time Zone working hours as required.
• Experience Level: Mid–Senior Level (5 or more years of relevant experience).