[Hiring] Instructional Design and LMS Specialist @Aledade

Role Description

As an Instructional Design and LMS Specialist (internally: Learning Experience Design Specialist, Tech & Platforming) at Aledade, you’ll do far more than just build courses; you will be the master architect of a digital ecosystem that empowers primary care practices to thrive. Sitting at the vital intersection of instructional design and systems administration, you’ll bridge the gap between high-quality content and effortless discoverability, ensuring the doctors and staff in our network can find exactly what they need at the moment they need it. By blending research-backed adult learning science with a "user-first" technical mindset, you will transform complex value-based care workflows into engaging, measurable learning experiences that drive real behavior change. This is a high-impact opportunity to own the strategy behind our platform’s taxonomy and UI, collaborating across the Provider Networks team to build a cohesive, inclusive, and world-class learning journey that directly supports the success of independent primary care.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones.

Primary Duties

• Lead the strategy for content catalogue audits, taxonomy, metadata tagging, and search optimization, and UI improvements across digital learning platforms to ensure that users find relevant content quickly.
• Apply instructional design methodologies, curriculum mapping, and adult learning science principles to develop scalable learning across multiple formats (e.g., live virtual sessions, on-demand modules, microlearning, videos, gamified experiences, interactive multimedia) that align with practice and company goals.
• Support the Learning System Administrator in day-to-day platform maintenance (e.g., user permissions, content uploads, and basic troubleshooting).
• Monitor engagement metrics and "knowledge lift" KPIs to provide data-driven recommendations for UX improvements.
• Lead projects independently, managing timelines, dependencies, and risks while following team standards and advocating for high-quality deliverables.

Qualifications

• Bachelor’s degree in Instructional Design, Educational Technology, or a related field.
• 5+ years of experience designing progressive learning solutions within industries known for innovation in learning delivery and platform capabilities, such as corporate technology/SaaS, healthcare technology & clinical training, edtech, enterprise learning & enablement, or high-skill simulation industries.
• Excellent project management and communication skills in a matrixed environment, including ability to clearly convey design rationale, and iterate quickly with a multifaceted group of stakeholders to move a learning design project from start to completion.
• Demonstrated ability to leverage metadata, taxonomy, and search functionality to enhance content discoverability and personalization across multiple delivery environments.
• Proficiency with Learning Management Systems (LMS) and the ability to offer solutions around their capabilities and features that prioritize the user journey and minimize cognitive load.
• Proven experience designing for a diverse range of delivery environments such as live (virtual or in-person), coaching models, blended learning, and on-demand/eLearning using content authoring tools, such as Camtasia and Articulate 360.

Preferred KSA's

• Experience with Thought Industries’ LMS platform, digital badging, and Zendesk.
• Experience working in the healthcare industry and value-based care.
• Strong technical skills with the ability to troubleshoot and resolve platform-related issues.
• Proficiency in data analysis and reporting to derive meaningful insights.
• Certifications in eLearning, Learning Management Systems, or related fields.
• Familiarity with applying UX principles.
• Strong video editing experience.

Physical Requirements

• Sitting for prolonged periods of time.
• Extensive use of computers and keyboard.
• Occasional walking and lifting may be required.

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles.
• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners.
• Robust time-off plan (21 days of PTO in your first year).
• Two paid volunteer days and 11 paid holidays.
• 12 weeks paid parental leave for all new parents.
• Six weeks paid sabbatical after six years of service.
• Educational Assistant Program and Clinical Employee Reimbursement Program.
• 401(k) with up to 4% match.
• Stock options.
• And much more!