[Hiring] Industry Customer Trainer @Schneider Electric

Role Description

The Industrial Automation Trainer serves as a technical instructor and subject matter expert responsible for developing and delivering high-quality technical training to customers. This role focuses on building customer knowledge and technical capability to safely operate, maintain, troubleshoot, and optimize industrial automation systems.

The ideal candidate will bring deep technical expertise in at least one core industrial automation discipline, such as:

• Variable Frequency Drives (VFDs)
• Programmable Logic Controllers (PLCs)
• Human-Machine Interfaces (HMIs)
• Supervisory Control and Data Acquisition (SCADA) systems

The successful candidate will also demonstrate the curiosity, aptitude, and commitment to expand their expertise across a broader portfolio of industrial automation technologies. This position is well suited for a technically skilled professional who is passionate about continuous learning, enjoys teaching others, and can translate complex technical concepts into clear, practical instruction for customers with varying levels of experience.

Key Responsibilities

• Develop, prepare, and deliver technical training programs focused on industrial automation products, systems, and applications.
• Serve as a subject matter expert in one or more automation disciplines, including VFDs, PLCs, HMIs, and SCADA systems.
• Provide clear, engaging, and hands-on instruction that strengthens customers’ ability to safely operate, maintain, and troubleshoot automation equipment and systems.
• Translate complex technical concepts into practical, easy-to-understand learning experiences for audiences with varying levels of technical expertise.
• Continuously expand technical knowledge across the broader industrial automation portfolio to support evolving customer and training needs.
• Maintain and enhance training materials to ensure technical content is accurate, relevant, and effective.
• Support a positive learning environment that encourages customer engagement, knowledge retention, and practical application of technical skills.

Qualifications

• Strong technical expertise in at least one industrial automation discipline, such as VFDs, PLCs, HMIs, or SCADA systems.
• Demonstrated ability and interest in developing expertise across additional industrial automation technologies.
• Strong communication, presentation, and technical instruction skills.
• Ability to explain complex technical concepts clearly to individuals with different levels of experience.
• Passion for teaching, continuous learning, and customer development.
• Strong troubleshooting and problem-solving capabilities within an industrial automation environment.

Requirements

• If you're passionate about empowering others through great training, we'd love to meet you!

Benefits

• Care for Yourself and Your Family: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future: competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career: support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace: encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
• Support Your Community: make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.