Role Description
The Certified Coach will be part of a global coaching team and responsible for delivering telephonic and video coaching and mindfulness products. Products include wellness, life, and tobacco cessation coaching and the Aware Mindfulness Program.
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Delivering a variety of coaching products including wellness, life, and tobacco cessation coaching (telephonic and video) and the Aware mindfulness program.
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Establishing and maintaining relationships with coaching clients.
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Following up with clients per departmental standards to ensure client engagement.
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Tracking all follow-up, notes, appointments in the coaching case management database.
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Successful implementation of client centered motivational interviewing-based coaching model.
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Assisting with engaging clients in coaching services.
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Other related duties as assigned to support the needs of the team/organization.
Qualifications
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Bachelor's degree or higher.
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Strong communication skills in written and spoken English and Hindi.
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Three to five years of experience in coaching field and/or health and wellness.
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Applicants must hold professional coach certification and graduate certificate from coach training program (ICF (International Coaching Federation) certification or be a NBHWC National Board-Certified Health and Wellness Coach).
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Experience with mindfulness, resiliency training, and tobacco cessation a plus.
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Excellent interpersonal, written, and oral communications skills, with a focus on telephonic and video experience.
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Skilled in reflective listening and motivational interviewing.
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Excellent organizational, time management, customer service and analytic skills.
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Strong knowledge of Microsoft office applications and comfortable using multiple computer based applications and ability to navigate proficiently in varying databases.
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Comfortable in a fast-paced work environment while maintaining a high level of quality and productivity.
Requirements
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Applicants must hold professional coach certification and graduate certificate from coach training program e.g. ICF (International Coaching Federation) certification or be a NBHWC National Board-Certified Health and Wellness Coach.
Benefits
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Group Mediclaim Insurance for 6 lacs INR.
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Accident Insurance.
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Gym reimbursement.
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Tuition reimbursement.
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EAP Support Services.
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Mentorship program.
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WPO Cares.
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Employee exchange program.
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Comprehensive training provided for this position.