[Hiring] Group Facilitator @Monte Nido & Affiliates, LLC

Role Description

Monte Nido is seeking a Virtual Group Facilitator to join our team. The Group Facilitator position is responsible for providing direct patient support as well as therapeutic interventions, conducted in adherence to the philosophy and principles of Monte Nido.

• Responsible for providing a safe, comfortable environment and therapeutic milieu for clients.
• Models therapeutic eating habits with clients by eating provided programmatic meals and snacks aligned with the company’s nutrition philosophy to completion throughout the shift.
• Engages with patients in a way aligned with the company’s therapeutic approach.
• Delivers curriculum, as needed, to groups with the ability to communicate and escalate situations appropriately.
• Able to run assigned groups independently.
• Co-facilitates groups with others as needed by supporting engagement and attendance.
• Internalizes feedback from manager on interactions with team and clients and works to improve on feedback.
• Always presents in a professional way, reflecting the standards of care of Monte Nido Virtual.
• Monitors patient safety (including eating disordered behaviors) during the program day and intervenes with recovery-focused directives when appropriate.
• Participates in and monitors daily meals and snacks, facilitating Meal Pre-Planning and Meal Process Groups.
• Checks in with clients as needed, e.g., if camera is off or not in attendance.
• Escalates those not in attendance at group in real time to ensure follow-up with client.
• Coordinates the collection of outcome surveys and client satisfaction surveys during treatment.
• Documents in daily reports and patient meal logs all information, interactions, communications, behaviors, and interventions in a timely fashion.
• Updates group and meal notes within 24 hours, keeping attendance and noting any relevant details.

Qualifications

• High school diploma or equivalent required; strongly prefer bachelor's degree in counseling or similar field.
• Two years' experience in a relevant health-related field; preferred virtual group therapy experience.
• Have technology knowledge and use required software (i.e., high-speed internet, high-quality camera, and microphone).
• Experience with EHR preferred.

Requirements

• Participates in weekly to bi-weekly staff meetings and treatment team to continue personal and professional growth as well as building cohesion amongst the treatment team.
• Demonstrates knowledge and awareness of a patient’s total needs as a person, addressing psychosocial, physical, developmental, spiritual, and cultural issues as appropriate for each individual.
• Has working knowledge of the program’s telehealth policy and enforces it with clients in group as needed.
• Adheres to and follows the Monte Nido & Affiliates policies and procedures, including work schedule, time and attendance, and time off.
• Uses tact and sensitivity in communicating effectively and respectfully with patients, families, co-workers, and all.
• Provides for maintenance of confidentiality of patient records.
• Maintains the values and philosophy of the mission statement of Monte Nido.
• Recommends quality and/or process improvement initiatives to more effectively and efficiently perform the job functions of this position.
• VIRTUAL EMPLOYEES: Maintain camera on and join from a private space free from distractions when meeting with clients or joining a clinical staff meeting.
• Prepare for a backup in the event of technology failures.
• Consider personal appearance in a professional manner.
• Keep background clean and professional.
• Other duties as assigned.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance coverage
• Retirement
• Company-paid life insurance, AD&D, and short-term disability
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid time off
• Professional development
• And many more!