[Hiring] Forward Deployed Services Specialist @Amplify

Role Description

The Forward Deployed Services Specialist plays a critical role in Amplify’s evolving customer experience model, providing consultation and services that lead to deep product adoption and impact, including:

• Program customization/contextualization
• The development of additional assets and reports
• Direct-to-leader and teacher knowledge and skills development

This role is part of a pioneering group of talented team members who will set the stage for Amplify's long-term customer engagement model. Individuals in this role will be creative, entrepreneurial, and reflective, identifying and codifying successful practices in real time.

This role will be strategically embedded directly within schools and districts, engaging throughout the school year and during summer planning, helping educators and leaders reflect on their practices and supporting their effective use of Amplify's platform and instructional materials. You will serve as a consultant, coach, and content developer, partnering with curiosity, developing people, customizing content, and continuously reflecting.

The Forward Deployed Services Specialist partners closely with educators, instructional leaders, and internal teams to bridge the gap between product design and classroom practice. This role is highly collaborative and works across Customer Experience, Product, Sales, and Design to both support customers and inform product design, ensuring our Amplify products best meet customer needs.

Qualifications

• Bachelor’s degree
• 8+ years of related professional experience, including K–12 education, educational technology, or curriculum implementation
• 3+ years of experience working directly with schools or districts in a coaching, training, or implementation support capacity
• Demonstrated expertise in instructional practices and/or curriculum implementation (Math or Literacy preferred)
• Familiarity with the Amplify platform and experience in curriculum development, having the ability to create and modify content
• Strong ability to lead professional learning and coach educators on instructional tools and platforms
• Experience troubleshooting and supporting technology-enabled instructional products
• Curiosity about and willingness to leverage AI tools in overall tooling and development
• Proven capacity for execution, prioritization, and maintaining strong organization and follow-up across multiple schools, stakeholders, and priorities
• Ability to travel up to 50–70% of the time, including extended on-site district engagements with customers
• Excellent communication, facilitation, and relationship-building skills with both educators and district leaders
• Ability to work independently in dynamic environments while maintaining strong cross-functional collaboration

Requirements

• Experience working with Amplify programs
• Background in instructional coaching, district leadership, or change management
• Experience supporting district implementations or system-wide rollouts
• Ability to analyze implementation data and translate insights into actionable recommendations
• Experience creating educator-facing resources, training materials, and/or implementation guides

Benefits

• Amplify is an Equal Opportunity Employer.
• Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.
• Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans.
• If you have a disability and need an accommodation in connection with the application or hiring process, please email [email protected].
• If you are selected for employment, a background check will be required.
• As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.
• Amplify is an E-Verify participant.