[Hiring] Field Clinical Counselor - APRN - Grand Canyon University - College of Nursing and Healthcare Professions @Grand Canyon Education

Role Description

Join us at Grand Canyon Education's College of Nursing and Health Care Professions as a Field Clinical Counselor. This position will coordinate and support the students with policies, processes, placements, applying and entering the practicum and/or clinical phases of the degree program. This will be a remote position with a salary of $43,000 per year. Candidates must reside in the Greater Phoenix area. New hire training will encompass two full weeks of training. One week will be held in-person at our Phoenix, AZ campus and the following week will be held virtually via Zoom.

• Collects and tracks immunization and health and safety documentation required for clinical and practicum rotations.
• Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.
• Communicates to students, preceptors, and sites before documentation expires or a file becomes out of date.
• Prepares and distributes necessary information to students regarding the program(s).
• Assists with placement of students to include practicum, clinical, or practice immersion.
• Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.
• Establishes rapport and relationships with students.
• Encourages students to ensure they are on track with meeting clinical and practicum requirements.
• Assists with the processing of paperwork for sites and preceptors if needed.
• Works as part of a high-performance team and encourages and supports other team members.
• Handles multiple priorities and tasks in an effective and efficient manner.

Qualifications

• Bachelor’s degree from a regionally accredited four-year college or university.
• Six months’ related work experience such as a high-volume in-bound/out-bound call center and preferably in higher education.
• Ability to effectively present information and respond to questions from managers, healthcare clients, students, and the general public.
• Ability to handle a high-volume of inbound/outbound calls effectively.
• Strong skills in Microsoft Office Suite.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Requirements

• Relevant, industry-related professional experience (bonus points).
• Experience working with CRM tools (bonus points).

Benefits

• A career where your work makes a difference in students’ lives.
• Ongoing professional development and growth.
• Outstanding benefits and work perks.
• Generous PTO starting at 20 business days per year, 11.5 paid Holidays, and Tuition Benefits.
• Collaborative and supportive work environment...and more!