[Hiring] Exam Content Developer @Isc2

Role Description

The Exam Content Developer is primarily responsible for supporting all aspects of the examination development process from exam blueprint creation, through item writing and form development activities, to exam delivery, analysis and item review. The successful candidate will facilitate the creation of examinations of the highest quality through Subject Matter Expert preparation, workshop participation, form review, process documentation and procedural compliance. They will provide quality control for all exam items and forms. The Exam Content Developer must not only serve as a cybersecurity content expert with a broad understanding of relevant professional topics but also demonstrate a mastery of the principles of item construction as well. The candidate will be required to lead groups of subject matter experts from all over the world in the production of cohesive, relevant, and challenging examination items of the highest quality.

Responsibilities

• Develop and maintain ISC2 credentialing examination content.
• Manage Reference Material Libraries used for exam development purposes ensuring accuracy and up to date references.
• Conduct item bank administration and reporting.
• Review ISC2 examinations and examination items at various stages of development prior to publication ensuring attention to detail and accuracy.
• Review candidate comments related to exam delivery, investigate issues, and take appropriate actions based on those investigations.
• Prepare for and manage remote, virtual, and in-person examination development workshops.
• Provide for and maintain item bank and workshop security in accordance with program guidelines.
• Consult with other ISC2 business units concerning credential development and provide content, analytical, and scheduling information to ensure seamless integration with all aspects of product delivery.
• Work with ISC2 test development, forensic, and other vendors to maximize the effectiveness and productivity of contractor relationships.
• Assist with examination development, administration and security policies and procedures development and documentation.
• Collaborate with the other ISC2 business units to produce and maintain candidate information bulletins and other public facing documents related to ISC2 credentialing exams.
• Understand and adhere to ANSI requirements as they relate to ISC2 qualifications and respect the boundaries between test development and education functions.
• Develop and maintain volunteer informational and instructional materials for item development purposes.
• Assist with examination adaptation activities and workshops.
• Support examination forensic and test invalidation processes.
• Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Perform other duties as required.

Behavioral Competencies

• Ability to demonstrate and support the 5 Company Core Values: Integrity, Advocacy, Commitment, Inclusion, and Excellence.

Qualifications

• Must be detail oriented and meticulous, taking painstaking efforts to ensure accuracy of work.
• Excellent interpersonal skills and the ability to effectively communicate with a highly diverse and international client base.
• Excellent written and verbal communication skills, required.
• Public speaking and presentation experience are highly desirable.
• Proficiency in one or more additional languages other than English is desirable.
• Ability to work under pressure of deadlines in a fast-paced environment.
• Flexibility to adapt quickly and easily to changing situation and priorities in a calm and professional manner.
• Must have ability to concentrate and have attention to detail to ensure accuracy.
• Must have problem-solving and critical thinking abilities.
• Possess ability to inspire trust and confidence with peers, clients and volunteers.
• Constituent retention, volunteer management and motivational skills to support the maintenance and development of certification products.
• Ability to multi-task and distribute efforts appropriately among tasks, manage competing deadlines, handle frequent interruptions and maintain a high level of productivity.
• Experience working with AI tools or a demonstrated willingness to learn.

Physical and Mental Demands

• Ability to travel up to 15% (some international travel may be required).
• Work normal business hours and extended hours when necessary, including weekends and holidays.
• Remain in a stationary position, often standing or sitting, for prolonged periods.
• Regular use of office equipment such as a computer/laptop and monitor computer screens.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.

Education and Work Experience

• Bachelor’s Degree or equivalent from an accredited university in Information Technology, Information Security, or related field. Will consider applicants with a high school diploma or equivalent with 8 years of relevant experience.
• CISSP is required for this position. Additional cybersecurity certifications, particularly those offered by ISC2, are desirable.
• Minimum of 6 years of professional information security experience is required.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.