[Hiring] ERP Training Director @Ascension

Role Description

Ascension is seeking a strategic and people-focused leader to serve as our ERP Training Director. This role is responsible for aligning organizational change efforts with a clear, compelling training program with an eye for engaging both desk and deskless associates. The ideal candidate will bring strong leadership experience, a bias for action, attention to detail, and a collaborative mindset. This position leads a team dedicated to enabling culture, clarity, and connection across the organization.

Key Responsibilities:

• Lead enterprise-wide training initiatives by developing strategies that drive adoption, alignment, and measurable results across priority transformation efforts.
• Provide strategic analysis and advice on the development and implementation of organizational learning & development (OD&L) strategies.
• Coach and develop a high-performing team, fostering collaboration, innovation, and accountability.
• Partner with executive and functional leaders to shape messaging, manage risk, and support organizational readiness for strategic shifts.
• Own and manage relationships with agency partners and consulting partners.

Complexity of Work:

• Provide strategic counsel and support to market executives, system teams, and other partner teams.
• Develop, manage, and measure the organization’s strategic training plan and set metrics for measuring engagement among audiences.
• Analyze results and develop a standard reporting structure and cadence.
• Ideally, possess knowledge of the evolving healthcare audiences and deskless workforces.
• Work well across matrixed teams and demonstrate efficiency and reliable results in a fast-paced environment.

Qualifications

• High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

Requirements

• 5+ years in a leadership role with relevant experience in the training space; large healthcare organizational experience strongly preferred.
• Prior ERP transformation experience (or similar change/technology transformations) with the ability to provide insights into best practices.
• Strong problem-solving skills, with the ability to identify and manage issues and risks related to change management and communications.
• Experience in measurement and reporting, with the ability to analyze data, identify trends, and make data-driven decisions to support change management and training.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options.
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance.
• Time to recharge: pro-rated paid time off (PTO) and holidays.
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning.
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources.
• Family support: parental leave, adoption assistance and family benefits.
• Other benefits: optional legal and pet insurance, transportation savings and more.

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.