[Hiring] Epic Principal Trainer 2 @University of Miami

Role Description

The Epic Principal Trainer 2 supports the University’s clinical systems required for patient care and maintains a solid understanding of the overall integration of business applications to provide training and support to staff members. The Epic Principal Trainer 2 assumes responsibility for:

• Training environment build
• E-learning module design and production
• Training delivery and exercises
• Curriculum development
• Manual creation and revision
• Promotion of patient safety by reinforcing appropriate system usage in the delivery of robust patient-centered care

The incumbent maintains the scope, schedule, and quality of training as well as maintains current knowledge of UHealth’s policies, procedures, and business operations.

• Participates in pre-production simulations, workflow integration, testing, and validation of system functionality.
• Provides end-user training on the various clinical systems' applications supported by the IT Training department.
• Develops training project plans in correlation with IT project planning and guidelines to meet implementation deadlines.
• Develops lesson plans and curriculum design, training manuals, classroom exercises, competency assessment and testing, and online computer-based learning modules in support of employee roles and job functions that need to use clinical systems to complete their work.
• Participates in application testing, simulations, and go-live activities, including production.
• Collaborates with analysts on application changes and new features to develop training strategies.
• Reviews the interaction with stakeholders, the business community, and end-users to ensure training meets UHealth's business/clinical needs.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Analyzes, designs, builds, tests, and troubleshoots application and technical issues related to training environments (MST).
• Participates in on-call scheduling as required.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Qualifications

• Bachelor’s degree in relevant field
• Minimum 3 years of relevant experience
• Ability to communicate effectively in both oral and written form
• Ability to maintain effective interpersonal relationships
• Ability to recognize, analyze, and solve a variety of problems
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines
• Proficiency in computer software (i.e. Microsoft Office)
• Ability to process and handle confidential information with discretion
• Ability to work evenings, nights, and weekends as necessary
• Any appropriate combination of relevant education, experience and/or certifications may be considered

Benefits

• Competitive salaries
• Comprehensive benefits package including medical, dental, tuition remission and more

Company Description

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.