Role Description
Planned Systems International (PSI) is currently seeking a Microsoft Entra ID Senior Trainer to train users and stakeholders on Microsoft Entra ID Business-to-Business new business system at the Department of Veterans Affairs. This Senior Trainer will work with the Entra ID Team to:
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Create training materials
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Manage training materials
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Communicate training schedules
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Perform training
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Document and report on training
You will also:
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Perform recurrent training
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Maintain a community of practice
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Communicate with the Entra ID user base and stakeholders
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Update and manage the B2B and related technology knowledge repositories in accordance with VA standards and requirements
The ideal candidate will demonstrate professionalism, meticulous attention to detail, and exemplary patience. The position also encompasses managing and mentoring other Trainers and effectively collaborating with other team members to optimize training operations.
This is a full-time remote position. Applicants must be U.S. citizens or permanent residents and must be able to obtain a Public Trust. Veterans are encouraged to apply.
Qualifications
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Bachelorβs Degree or 8 years of additional relevant experience may be substituted for education
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Ten (10) years of related work experience
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Experience in developing training strategies, determining training methods, and developing training materials for presentation in various media
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Excellent verbal, written communication, and presentation skills
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Ability to develop good working relationships with customers, colleagues, and other stakeholders
Requirements
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Must be able to create new training strategies and presentation methods as new media or training methodologies become available
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Must have experience in creating training plans and materials for large complex IT organizations and missions
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Have worked within a team and backup/support other areas of the program as assigned
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Have created professional, engaging documentation including training materials, user guides, bulletins, and other contract deliverables
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Develop or modify procedures to solve moderate to complex problems within information systems
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Facilitate training, meetings, and/or elicitation sessions and record results
Benefits
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Competitive total compensation package
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Paid leave
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Employer-sponsored group medical, dental, and vision insurance
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Short-term and long-term disability insurance
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Life insurance and AD&D coverage
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Legal services, identity theft, and accident insurance
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Flexible spending account and health savings account options
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Company-sponsored 401(k) retirement plan with employer contribution match
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Investment in professional growth through courses, certifications, and tuition reimbursement programs
Physical Demands
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Ability to effectively communicate in English, including talking and hearing
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Ability to operate productively in a fully remote work environment
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Ability and willingness to actively participate in virtual meetings throughout most of the workday
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Ability to be responsive during Central time zone standard business hours (8:00am to 4:00pm)
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Ability to satisfy security clearance and onboarding requirements