[Hiring] Enrollment Coordinator @ACCEL Schools

Role Description

The Enrollment Coordinator is a full-time position supporting enrollment and registration processes for multiple educational institutions across various geographic regions and online learning. The position requires some travel for departmental training/meetings and occasional school events. Excellent presentation, communication, and organizational skills are required.

The Enrollment Coordinator’s primary responsibilities include:

• Recruiting and onboarding families and students interested in enrolling at educational institutions managed by Pansophic Learning.
• Assisting with training and supporting the enrollment team.
• Understanding state governing standards and demonstrating an understanding of the needs of students and their families.
• Acting as a liaison between students/parents, faculty, and administrators.
• Providing prospective families and their new students with necessary information about enrollment.
• Reviewing documents as necessary and communicating enrollment procedures.
• Formulating a successful strategy regarding follow-up with prospective and new families.

As an Enrollment Coordinator, you will be responsible for:

• Student and Family Communication:
  • Providing superior customer service and support to current and prospective families.
  • Responding to inquiry calls and requests for information using provided processes, guides, and materials.
  • Making outgoing phone calls to contact interested students/parents daily.
  • Conducting appointments with prospective students/parents via phone/video to identify educational needs.
  • Scheduling appointments for prospective families to tour the school(s).
  • Providing accurate and up-to-date information regarding registration requirements and school programs.
  • Documenting all interactions with students in the appropriate CRM system.
• Team Leadership and Communication:
  • Assisting with re-enrollment training and processes for the enrollment team.
  • Assisting with new employee training and onboarding.
  • Representing the educational institutions as the initial point of contact for enrollment activities.
• Community and Organizational Partnerships:
  • Establishing and maintaining positive relationships with remote team members and educational institutions.
  • Providing school support during enrollment events and registration.
  • Understanding and applying state rules and regulations to all activities.
  • Identifying local community members, organizations, and businesses for meaningful partnerships.
  • Collaborating with Marketing Managers to identify and coordinate cross-promotional opportunities.
• Other duties as assigned.

Qualifications

• Bilingual candidate preferred.
• Must work PST hours.
• Ability to learn quickly and work in a remote environment.
• Excellent relationship building, communication, and phone presentation skills.
• Superior problem-solving, time management, and organizational skills.
• Solutions-oriented with strong follow-up ability.
• Positive attitude and strong work ethic in a diverse educational community setting.
• Ability to adapt to changing assignments and multiple priorities.
• Strong proficiency in using multiple software programs simultaneously including MS Office, contact management systems, Gmail, etc.
• Must pass federal, state, and local background checks, as required by the state.

Benefits

• Annual starting salary between $43,000 – $48,000.
• Life benefits:
  • Paid time off.
  • Retirement contributions.
  • Optional Basic Life and AD&D insurance.
  • Voluntary life insurance (employee, spouse, child).
  • Discounted childcare at Early Learning Academies locations.
• Health benefits:
  • Medical, dental, and vision insurance.
  • Employee Assistance Program.
  • Voluntary short-term disability insurance.
  • Voluntary long-term disability insurance.
• Career benefits:
  • Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals.