Role Description
The Engagement Coach supports student success through targeted outreach, onboarding, and ongoing support to increase student engagement, participation, and academic achievement. This position collaborates with students, families, teachers, staff, and administrators to identify barriers, connect students with resources, and support successful participation in the educational program. Through data-informed support, family communication, progress monitoring, and engagement strategies, the Engagement Coach helps improve student outcomes and strengthen connections within the school community.
Qualifications
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Must reside in the state of California.
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Prior experience working with at-risk youth.
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Strong organizational and time management skills.
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Detail oriented.
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Able to balance and complete multiple projects accurately and on time.
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Proficient with Microsoft Excel, Word, Outlook, and Google Suite.
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Strong interpersonal and communication skills with both students and adults.
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Self-directed but comfortable working as part of a team.
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Ability to travel to events, as assigned.
Requirements
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Bachelorβs degree desired or relevant work experience.
Benefits
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Hourly Rate: $23.25
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Participation in CalPERS.
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Health, dental, and vision benefits for full-time employees.
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Training for all programs.
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Support system from staff.
Essential Duties and Responsibilities
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Support the onboarding of new students and families to promote successful transition into the school community and increase engagement with the educational program.
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Host summer or winter engagement sessions as needed to welcome and support incoming families.
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Provide email outreach to assigned onboarding students.
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Complete and log Welcome contacts with new families as assigned.
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Host live orientation and Q&A sessions as required.
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Assist learning coaches and students by answering questions, troubleshooting barriers, and providing additional or individualized support.
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Coordinate student support with other members of the Compass Team, teachers, staff, and administrators.
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Support assigned student caseloads by monitoring engagement, identifying needs, and providing targeted support.
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Hold required student conferences and support sessions to monitor progress and promote engagement.
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Develop email and newsletter resources to keep students and families informed of classroom activities and learning goals.
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Provide social-emotional learning resources to students and families as required.
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Host weekly Continuing Care sessions for peer engagement and additional support.
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Create and maintain resources for students.
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Maintain detailed documentation on support provided to and communication with each student/family.
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Communicate consistently with teachers and administrators to coordinate support for students.
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Use engagement, attendance, academic, and participation data to identify student needs and guide supports.
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Attend meetings, conferences, and trainings that support implementation of student engagement strategies.
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Support the coordination and administration of assessments, including make-up testing.
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Participate in school activities and initiatives that support student engagement and academic success.
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Perform other program-related duties as assigned.