[Hiring] Employability Coach @Generation

Role Description

We are looking for an exceptional Employability Coach to support learners into job placement for Generation’s JobSprint Program. You will be joining at an exciting time for Generation United States, as we leverage our extensive experience placing learners into jobs to develop and launch a new program offering that can serve a range of jobseekers who require last-mile support to secure employment. The training program is free to learners, part-time, online and mostly asynchronous, with personalized career coaching - by both human coaches (you!) and AI-enabled coaching and feedback tools.

Reporting to the Program Manager, the Employability Coach will:

• Support learners as they prepare for and conduct their job search.
• Help facilitate their placement into their new role at one of Generation’s employer partners.
• Run both group and one-on-one coaching sessions.
• Utilize an online learning platform and coaching software.
• Work closely with the Employer Engagement Manager to support placement.

This is a full-time, fixed-term, 6-month position funded through December 2026; continued employment thereafter is contingent upon the availability of funding. While this role is predominantly remote, there may be quarterly domestic travel and/or in-person events. Working hours are primarily from 9 to 5 pm ET; during the training program the Employability Coach will need to be available for 1 evening (ET) group session per week. This role requires regular video presence during working hours; candidates should have a dedicated, distraction-free workspace.

Preference for candidates based in Atlanta, GA or Washington D.C. Annualized salary is dependent on location (range in Atlanta is $55K - $65K, range in DC area is $60K - $70K).

Responsibilities

• Become familiar with and follow the course of the program as designed by Generation, in addition to sharing insights based on your expertise.
• Conduct 1:1 coaching conversations to review and provide feedback on learners’ applications/interview materials and guide them in the creation of an “employment essentials toolkit” (i.e., CV, LinkedIn profile).
• Hold weekly group coaching sessions during 3-week program (1 per week during evening ET hours) and office hours as needed to support learners in understanding content and completing program milestones.
• Review learner progress (e.g., attendance, assignments), grading assignments when needed (e.g., CV review), and inputting data in Canvas LMS.
• Use AI Career Coaching tool to further personalize and supplement coaching; track learner usage / progress on coaching tool.
• Instill confidence during the placement process by supporting learners in career trajectory planning.
• Support Employer Engagement Manager to answer placement questions learners may have and to ensure any essential employment-related documentation is complete and up-to-date for each learner.
• Coordinate with Generation team members on learner needs and ongoing data collection, sharing feedback and implementing recommendations to guarantee quality training for our learners.
• Effectively use digital tools such as Teams, Canvas, Slack, and GDrive to perform daily tasks and collaborate in a remote working environment.
• Avoid legal liability issues through thorough adherence to Generation policy, procedure, and guidelines.
• Participate in mock interviews with learners and give feedback to help them become better-prepared and more confident.
• Oversee learners’ transition to full-time employment by closely collaborating with Generation team members to fulfill job recruitment opportunities in line with deadlines.
• Design and deliver events that connect Generation graduates to employers.
• Manage placement activities in partnership with Employer Engagement Manager, including learner usage of Employability Module, scheduling interviews and collecting data on job search and attainment.
• Track unplaced alumni and ensure that they are being notified of relevant job opportunities.
• Ensure consistent communication with learners, graduates, and the Generation team to ensure effective coordination, timely updates, and an overall successful execution of the placement process.

Qualifications

• You have at least 2 years’ experience in career coaching, and/or employment counseling, and/or experience hiring, managing, and/or coaching entry-level recruits from a range of backgrounds.
• You have strong relationship building skills and excellent communication skills (writing + oral expression that can work for different audiences).
• You are comfortable conducting 1:1 conversations and giving evaluative feedback in an honest, open and nurturing way.
• You are able to develop and maintain relationships with learners built on trust and support.
• You have an up-to-date understanding of employability essentials (e.g., CV, LinkedIn, interviewing skills).
• You are comfortable with, analyzing and utilizing data to inform operational decisions and learning new technology (including AI-powered tools).

Preferred Experience and Skills

• Experience in workforce development or other educational / training roles.
• Experience working with a diverse set of beneficiaries.
• Proficient with Canvas or similar LMS tools, Salesforce and Google Workspace.

Mindset

• You are proactive self-starter, able to work autonomously and collaboratively with others in a remote work environment.
• You can work in a fast-paced, changing environment, take ownership and are entrepreneurial.
• You are results driven, able to quantify success by developing metrics/analytics.
• You have a positive, solution-oriented attitude and a drive for excellence.
• You believe in our mission, that fulfilling employment can change lives, and are passionate about doing social good.

Benefits

• This role is eligible for a limited benefits package, which may include medical coverage, paid sick leave, paid time off, paid holidays, and access to a retirement plan.
• Benefits eligibility is based on a fixed‑term six‑month employment period and is subject to plan rules and change.

Finalists for the position will be asked to submit 2-3 employer references (including email and phone number).