[Hiring] eLearning Production Specialist @OpenSesame

Role Description

We are seeking an eLearning Production Specialist who works with the Exclusive Content Team to publish courses using OpenSesame’s eLearning authoring tool, Simon. You will support the production of courses at every stage using tools like Google Sheets, Docs and Drive, 3rd party web services, AI tools like ChatGPT and Claude, our Simon authoring platform, Slack, and Asana.

• Apply keen attention to detail by creating spreadsheets, organizing files and assets across projects and teams.
• Work on multiple projects with different workflows, always looking for ways to improve processes.
• Partner with publishers by providing training to empower their course creation.
• Jump on copy-editing tasks, review videos and courses for quality, and write course content, including course descriptions and learning objectives.
• Collaborate with other teams at OpenSesame.

Performance Objectives

• 30 Days:
  • Learn the tools and processes of OpenSesame and the Exclusive Content team.
  • Gain familiarity with company-wide tools: Slack, Google Calendar, ADP, Zoom.
  • Gain familiarity with Curation-specific tools: OpenSesame Catalog.
  • Demonstrate proficiency with Exclusive Content tools: Asana, Google Sheets, Google Docs, Google Drive, and Simon.
  • Complete company-wide compliance training.
  • Build and review voiceover narrations for 4 courses.
  • Validate and publish 5 courses to the catalog.
  • Prepare PDF files for publishing for 10 courses.
  • Use Simon to translate 10 courses.
  • Create a list of 10 ways to improve the onboarding experience.
  • Deliver thoughtful daily emails with suggestions to improve onboarding.
• 60 Days:
  • Expand on your expertise with the first 30-day tasks.
  • Learn the structure of our CSV-driven course publishing system using Google Sheets.
  • Review and provide feedback on 10 courses.
  • Apply fixes to 20 courses based on QA feedback.
  • Provide video quality feedback on 10 videos from our vendors.
  • Load content into Simon for publishing 100 courses.
  • Create thumbnail images for 10 courses.
  • Provide feedback for improvement to at least 3 processes.
• 90 Days:
  • Learn the process for onboarding new publishers to the Simon platform.
  • Provide feedback on vendor-supplied videos for 10 courses.
  • Use the Simon bulk-upload process to create 30 courses in Simon.
  • Identify at least one process for optimization and develop a recommendation using AI.
• Within 6 months:
  • Onboard one new Simon publisher.
  • Develop course metadata for 30 courses.
  • Copy-edit course text for 20 courses.
  • Routinely use CSV files for bulk course creation in Simon.
  • Consistently meet task and project deadlines.
  • Identify one regular work task and optimize it using AI or automation.

What Success Looks Like

• Your teammates can count on you to jump in to help.
• You're curious about what we do and how we do it.
• The Exclusive Team reliably produces many courses a year: on time and to high standards.
• Our publishers trust your expertise and customer-oriented focus.
• You’re using AI as a helpful assistant to improve your productivity.
• You’re happy tackling the tasks required for the team to succeed.
• You’re even happier when you figure out ways to use AI and automations to handle tedious details.

Qualifications

• Attention to detail.
• Ability to work on multiple projects simultaneously.
• Eagerness to learn and use new software systems.
• Drive to constantly improve.
• Motivation to support teammates.

Compensation

• The pay range for this position is generally between $70,000–$100,000, depending on experience.
• Compensation factors include market data, job family, background, skills, and experience.
• Prioritize pay transparency, fairness, and equity.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Flexible PTO.
• 401(k) matching.
• Incentive stock options.
• Volunteer time off.
• Employee Resource Groups.
• Generous professional development program with dedicated annual time off for learning and growth.

Equal Employment Opportunity

OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics and strive to provide reasonable accommodations to qualified individuals with disabilities.

Pay Transparency

At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment.

CPRA (California Candidates)

When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA.

We Care About Your Security

We’ve been made aware of a phishing scam involving individuals impersonating OpenSesame recruiters. All legitimate communication from our team will come from @opensesame.com email addresses.