Role Description
The Education & Program Manager is responsible for the design and delivery of education and talent programs that offer Association members learning and professional development opportunities that address topics of interest to their company, the industry, and their ongoing professional development at all stages of their careers. Programs include, but are not limited to, in-person, online, and other forms, designed according to audience, topic, and learning objectives and outcomes.
Position Responsibilities
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Educational Program Development β 70 %
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Design, execute, and manage education and talent programs, focusing on high-quality, engaging, differentiated educational and talent development offerings that exceed participant expectations.
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Manage logistics and budgets associated with these programs.
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Collaborate with internal and external partners, including Association and industry subject matter experts, volunteer committees, and members, to identify needs for target audiences associated with each offering.
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Provide input into the strategic direction and development of educational and talent development programs.
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Actively evaluate education programs and processes to inform program and educational portfolio development, ensuring programs meet objectives, serve member needs, and align with Association goals.
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Explore and recommend innovative ways to deliver content for all assigned offerings, integrating content across delivery platforms to extend reach and enhance impact and value to members.
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Relationship/Partnership Building and Administration β 20%
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Manage logistics and budgets associated with assigned programs/events, participating in annual program and business planning activities.
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Keep education and talent programs top of mind for staff and seek opportunities for enhanced communication, teamwork, and collaboration between internal teams.
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Build and maintain positive, ongoing relationships with staff contributors, members, volunteers, and external organizations.
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Provide consultative services to other functional areas as an expert in delivering content to in-person and virtual audiences, and development of on-demand content.
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Participate in staff meetings/groups by engaging and providing insights and expertise from the development to the execution stage.
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Inform Education and Talent Director of issues that need attention and make time-sensitive decisions when needed.
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Personal Development β 10%
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Enhance and expand on personal competencies and job-related skill sets through continued education to stay abreast of trends and shifts in the education space.
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Attend professional meetings, workshops, and seminars to expand personal and business competencies.
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Demonstrate commitment to company culture and competencies.
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Maintain up-to-date knowledge of education design and industry trends and issues and apply to program design and development.
Qualifications
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Bachelorβs Degree required
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2-3 years of experience in content/training development preferred
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Understanding of education design, including adult learning principles and knowledge of current practices in content design and delivery
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Exercises independent judgment and decision making, with the ability to work independently with little supervision
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Demonstrates critical thinking and project management skills with an ability to execute quickly and accurately
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Possesses a high degree of initiative and ability to work in a startup environment
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Experience developing and extending educational content across multiple delivery platforms and audience touchpoints
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Strong understanding of digital learning engagement strategies and content lifecycle management
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Ability to translate educational programming into scalable year-round content experiences
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Experience leveraging audience insights and engagement data to optimize learning outcomes and participation
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Familiarity with multimedia content development, virtual learning technologies, and on-demand education platforms
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Strong editorial, storytelling, and content planning skills
Measures for Success
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Contribute to year-round value portfolio by creating relevant, global/universal, and differentiated educational content that exceeds participant expectations
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Achieve at least 4 out of 5 rating on evaluations
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Communication of information among staff and volunteers is clear, appropriate, detailed, and timely
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Meet deadlines for plan development, communications, budget process, and budget goals
Travel
5-7 trips per year
Location
This position is remote with headquarters in Washington DC.