[Hiring] Credential Analyst @UMass Global

Role Description

Responsible for the technical and specialized functions as defined by the California Commission on Teacher Credentialing (CTC) and UMass Global University to support and audit the qualifications for admission, preparation and completion of fieldwork, credential recommendations and employment authorizations for teacher and service credential candidates.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience
• Prior training as a recommending agent by the CTC is preferred
• Experience with student teaching placement, accreditation and credential processes is preferred
• High level of team experience and customer service

Requirements

• Ability to use technology to improve efficiency and processing overall workflow
• Knowledge of P-12 system and organization in regards to MOU and Human Resources processing
• Knowledge of CTC and Accreditation policies in regards to licensure and student teaching
• Proven ability to handle sensitive information and maintain confidentiality
• Knowledge of credentials and accreditation policies
• Able to work in a complex process system of auditing, evaluating and analyzing information environment
• Exceptional written and verbal communication skills with the ability to draft professional correspondence and accurately interpret and convey credentialing requirements, timelines, and processes
• Strong attention to detail, with the ability to verify records and ensure compliance with regulatory standards
• Excellent organizational skills, including effective planning and time management to meet deadlines
• Demonstrated ability to foster and maintain cooperative working relationships

Benefits

• Medical, dental, and vision coverage with spending account options
• Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break
• Life, disability, accident, legal, identity protection, and student debt support
• 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution
• Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer
• Counseling services, Free Calm Health subscription and year-round wellness programs