[Hiring] Course Development and Vendor Management @Learntastic

Role Description

LearnTastic is seeking a Senior Course Development & Vendor Management professional to own and scale our partner ecosystem strategy, including vendors and organizations that host and deliver courses on our platform. This is a senior, high-impact role with ownership of the partner ecosystem strategy, course enablement workflows, and partner success operations. The role is responsible for managing strategic partner relationships, onboarding and scaling new content partners, and ensuring high-quality, compliant, and scalable course creation across the platform.

You will act as the bridge between partners, internal teams, and learners - ensuring partners succeed and courses meet LearnTastic’s quality, compliance, operational, and commercial standards.

Responsibilities

• Partner (Vendor) Management – Strategic Ownership
  • Own and manage relationships with existing content and course partners.
  • Serve as the primary point of contact for partner onboarding, engagement, performance management, and escalation handling.
  • Drive partner success through structured communication, governance, and operational alignment.
  • Ensure partners consistently meet contractual, quality, compliance, and delivery expectations.
  • Monitor partner performance, course effectiveness, learner feedback, and operational KPIs.
  • Lead resolution of issues related to content quality, updates, compliance, and course delivery.
• New Partner Sourcing & Ecosystem Growth
  • Identify, evaluate, and onboard high-value content partners aligned with LearnTastic’s portfolio strategy.
  • Assess partners on:
    • Content quality
    • Subject matter expertise
    • Compliance and accreditation readiness
    • Commercial viability and scalability
  • Lead contract discussions, onboarding workflows, and partner enablement initiatives.
  • Expand and strengthen the partner ecosystem in line with business growth objectives.
• Course Creation & Partner Enablement
  • Lead partners through end-to-end course creation and submission workflows.
  • Ensure courses meet:
    • LearnTastic quality standards
    • Regulatory and accreditation requirements
    • Learner experience expectations
  • Manage cross-functional collaboration with:
    • Instructional design teams
    • Content review teams
    • Compliance and accreditation stakeholders
    • Product and platform teams
  • Drive course updates, refreshes, versioning, and lifecycle management initiatives.
• Cross-Functional Leadership
  • Partner closely with compliance, accreditation, product, marketing, operations, and instructional design teams.
  • Drive seamless execution from partner onboarding through course launch and post-launch optimization.
  • Communicate partner needs, operational risks, and strategic opportunities to leadership and internal stakeholders.
  • Influence cross-functional prioritization to improve partner and learner outcomes.
• Process, Governance & Operational Excellence
  • Build, optimize, and scale partner onboarding and course creation frameworks.
  • Drive process improvements across:
    • Partner communication
    • Course review cycles
    • Compliance workflows
    • Issue resolution and escalation management
  • Establish scalable operational standards and documentation as partner volume grows.
  • Maintain governance processes to ensure consistency, accountability, and efficiency across the ecosystem.

Key Outcomes & Success Metrics

• Strong, long-term strategic partner relationships.
• Timely onboarding and activation of new partners.
• High-quality, compliant courses launched on schedule.
• Reduced partner friction, operational bottlenecks, and rework.
• Expanded and diversified course portfolio.
• Improved partner satisfaction and operational scalability.

Qualifications

• 5–8+ years of experience in partner management, vendor management, content operations, program management, or ecosystem management.
• Experience working with:
  • External vendors and strategic partners.
  • Content, education, certification, or digital learning platforms.
• Experience managing course creation, instructional design coordination, or content enablement workflows preferred.
• Proven ability to manage cross-functional initiatives and partner relationships in fast-paced environments.

Skills & Competencies

• Strategic partner management and ecosystem building.
• Strong negotiation and contract management capabilities.
• Ability to influence cross-functional stakeholders.
• Data-driven decision making (partner performance, course metrics, operational KPIs).
• Operational excellence and process scaling.
• Executive-level communication and relationship building.
• Strong program ownership and execution capabilities.
• Ability to manage multiple high-priority initiatives simultaneously.
• Strong attention to detail, accountability, and follow-through.
• Comfort operating in compliance-driven and regulated environments.

Preferred Qualifications

• Experience in EdTech, training, certification, or compliance-driven education.
• Familiarity with accreditation and regulatory requirements.
• Experience onboarding, managing, and scaling partner ecosystems.
• Experience driving operational improvements within content or learning organizations.

This is a remote opportunity.