[Hiring] Commercial Training & Development Specialist @LGC Group

Role Description

The Commercial Training & Development Specialist is responsible for leading sales training and development activities pertaining to sales enablement, e.g., product training and Korn Ferry/Miller Heiman (Strategic Selling with Perspective, LAM, etc.). Additionally, this role will support developing, updating, planning, and measuring the effectiveness of training and development programs within the Commercial organization.

• Coordinate annual sales meetings and ongoing educational opportunities, both in-person and virtually.
• Support the development planning process and create sales tools.
• Consult with the commercial team to identify continuous improvement opportunities.

Qualifications

• Plans, coordinates, and facilitates Train-the-Trainer sessions focused on Korn Ferry/Miller Heiman Strategic Selling with Perspective and LAMP.
• Coordinates classroom logistics and virtual training for sales meetings, product updates/information, and ongoing educational opportunities.
• Supports the design and development of curriculum and content for E-Learning, virtual training, and in-person delivery.
• Administers/maintains commercial Learning Management System (LMS).
• Develops training and communications around Salesforce usage and feature updates.
• Partners with Sales and Marketing leadership to assess training needs and develop an implementation plan.
• Maintains a global mindset to adapt training and deliverables based on geographically inspired learning differences.
• Measures and tracks sales competencies, knowledge level, and role satisfaction.
• Utilizes project management techniques to track and implement deliverables.
• Administers needs assessments across the commercial team using various sources to identify gaps in training, skills, and performance.
• Sets performance metrics for development programs in collaboration with Commercial Operations and Sales Leadership.

Requirements

• Outstanding interpersonal and communication skills including public speaking, facilitation, and delivery of training and learning.
• Understanding of adult learning theories; needs assessment; performance consulting.
• Knowledge of Life Science and/or Biotechnology industry desired.
• Ability to understand products and technical data and workflow instructions.
• Ability to work and deliver in a fast-paced, ever-changing environment.
• Ability to work autonomously and manage multiple projects simultaneously.
• Must demonstrate good professional judgment and reliability.
• Demonstrated ability to build relationships at all levels within the organization.
• Demonstrated leadership beyond minimum job responsibilities.

Education/Experience/Licenses/Certifications

• Korn Ferry/Miller Heiman Certification preferred.
• BA/BS in Training, Instructional Design, E-Learning, or related field preferred.
• 3 years of sales training experience or equivalent background.
• 3+ years hands-on experience with Microsoft Word, Excel, and PowerPoint.
• High detail orientation and expectation for quality.
• Experience in project management.
• Experience in Learning Management Systems.
• Experience with virtual meeting tools such as GoToMeeting or Skype.
• Certification or proficiency in Salesforce CRM.

Technology/Equipment Skills

• Salesforce CRM knowledge and practical use.
• Microsoft Office, Outlook, Word, and Excel.
• Use of web browsers.

Benefits

• Work Arrangement: Remote.
• Department: Commercial.
• Compensation: USD 85,000 - USD 100,000 yearly.